Joseph Labore Email & Phone Number

Greater Seattle Area

Work with new and existing vendors / manufacturers to successfully bring their product catalog on Amazon through Vendor Central and Seller Central. Preserve internal margin goals by optimizing listings for sales and profitability. Develop cost effective promotional strategies.• Train clients in all aspect of vendor central - PO management, shipment management, invoicing, routing, promotions.• Troubleshoot and resolve issues involving shipment management, invoicing, claims, chargebacks, item setup, and pricing. • Manage vendors catalog - create new items, maintain existing items, update pricing, upload images, and optimize supply chain.• Use social media and Amazon promotion tools to drive sales on Amazon.

Greater Seattle Area

Develop and execute category level inventory strategies to maximize sales, margin, and inventory turns. End to end ownership of inventory from manufacturer to end customer. Build strong relationships with the buying and merchandising teams, as well as vendors to drive towards common goals.

Supply Chain optimization, Operations, Buying/Planning

Everett, Wa

Supported sales and operations teams by providing metrics on product sales and cost information to improve margins. Gathered data from external channel representatives, and internal Intermec employees to produce the monthly sales opportunity forecast, the monthly channel sales reports, and customer service open orders report. Updated the discounting procedures as needed. Managed the pricing database in Access and Salesforce.com.Consulted with Pricing Manager to improve the Pricing Exception database. Improved automation of the process while including new reporting functionality based on procedures used at UPS. The new functionality allowed directors and managers to monitor sales performance metrics and improve margins.Assisted in establishing Salesforce.com as CRM tool: Assisted in transferring lead and customer data from SAP to Salesforce.com, transferred pricing information and product catalog from Access database, trained sales on SF essentials.Created an Access Database with Data Management to allow customer service to better manage open orders. This saved an hour of searching through a green bar report each day per customer service representative. Also allowed prioritization of hot orders to Operations, reducing turn around on urgent orders and improving cash flow.Partnered with the service department to create a quick cost analyser in Excel. This streamlined their discounting process and paved the way for the hardware and service products to be discounted togher in SalesForce.com using workflow rules. Final process improved visibility of margins on the entire sales and reduces sales cycle time.

Provided excellent customer service to internal and external customers. Worked closely with sales and management in the Washington district. Gathered competitor, economic, and industry specific data to identify growth opportunities. Kept pricing strategies current based on competitive sales tactics.Reviewed sales pipeline to identify churn, pull through, and percent to goal. Offered strategies and sales leads based on client needs and industry trends to meet revenue goals.Gathered data to create monthly and quarterly sales plan performance reports for the marketing and business development managers using Data warehouse and CRM data bases.Identified revenue potential for new and existing customers. Provided high quality leads for sales team, averaging a 5% success rate in generating new revenue.Assisted sales by providing customized information on RFI’s and RFP’s based on specific customer requirements, competitor sales collateral, and product usage patterns.Trained sales teams on new products and discounting procedures. Participated in monthly sales rides to ensure proper usage of sales collateral and selling techniques.

Assisted in managing the region level pricing process. Gatekeeper for corporate pricing appeals.Analyzed customer data on complex bids to determine cost to serve and potential revenue. Audited contracts to ensure customers met revenue and margin goals. Reviewed pricing strategies based on specific operation plans, product mix, and volume distributions. Approved or denied appeals based on profitability, market conditions, and corporate policy.Developed tools and training aids used by pricing associates and the sales force to sell against competition. Enforced policies and procedures set forth by corporate pricing.Created a "Net Spend" analysis tool for local sales force allowing quick responses to competitive pricing offers diffusing competitive sales tactics and saving UPS from increasing discounts unnecessarily. Implemented by corporate and is now used nationally as a standard sales tool saving tens of thousands each year.Transferred knowledge in the development of an electronic bid submission tool using Microsoft Access. Reduced the turn around time by 1.5 days. Adopted by corporate as a template in creating current web based bid submission and tracking tool for sales force worldwide.

Aaas, Purchasing And Suppy Chain Management

Nearly finished with summer quarter. Will graduate with an AAAS in December 2010.

Mba, Business

Ba, Social Psychology, Graphic Design