Joe Lam Email & Phone Number

United Kingdom

• Efficient communication, both written and verbal, using email and over the phone.
• Working within strict time constraints to meet the needs of the business.
• Complaint handling, including investigating and finding resolutions.
• Being fully GDPR compliant and maintaining high standards of Data Protection.
• Answering all queries members may have and assisting them with their needs.
• Able to handle high call volumes whilst multi-tasking.

• Efficient communication, both written and verbal, using email, face-to-face contact and over the phone.
• Utilising high level English and Mathematics skills to improve pupils’ work.
• Teaching and presenting skills from teaching classes and small groups.
• Working with a variety of pupils, including SEND.
• Understanding and following all safeguarding procedures.
• Organised and always well prepared.

Belfast, Northern Ireland, United Kingdom

• Supporting the Store Manager in the day-to-day operations.
• Driving up sales through B2C promotions.
• Maintaining staff records and keeping all HR paperwork to date.
• Being responsible for all cash within the shop during my shifts.
• Dealing with customer complaints, turning them into positive experiences.
• Managing 30+ members of staff during the busier shifts.

Bromyard

• In charge of the teaching, learning and progress of seven different classes and one mixed form group, with myself being the first point of contact for pastoral issues for those pupils.
• Working with a range of Special Education Needs within five classes.
• Communicating with parents at parents’ evenings, over the phone and arranging in-person meetings.
• Working as part of a department, creating schemes of work; discussing pupil progress for any shared classes; creating a… Show more
• Working as part of a department, creating schemes of work; discussing pupil progress for any shared classes; creating a comment bank for reports.
• Working within strict time constraints to keep grading and assessment up to date for each of my classes, writing reports, preparing future lessons, and completing half termly interim reports on the progress for every.

Kington

• Management of the kitchen area and maintaining pace to maximise output.
• Training new members of staff in both their role in the workplace and health and safety procedures.
• Communication with customers, taking orders and swiftly dealing with complaints.
• Maintaining inventory, checking before and after each shift.
• Organisation and time management to ensure preparations are made before opening.

Bachelor Of Science (Bsc), Mathematics

Activities and Societies: Swansea University Mathematics Society, Aikido

Gcses And A-Levels

Activities and Societies: Lighting & Sound Technician for School Productions and GCSE Drama coursework 7 GCSEs Grades A-C including.