Joel A. Austin Email & Phone Number

Indianapolis, In, Us

Indianapolis, Indiana Area

We're a small Salesforce agency of optimists who love using technology to enable mission-driven leaders to grow their business by driving value to-and-through stakeholders. Our strategy is called Blended Capital Revenue Operations with the aim of aligning business success with missional outcomes that are publicly verifiable, authoritative, and scalable.

Indianapolis, Indiana, United States

Designed, built and implemented a new enterprise model for Early Child Education in 12 lab schools focused on structural capacity and enrollment issues. Our solution provides economies of scale to an industry where 86% of capacity is provided by single-site programs and a normal real rate of occupancy is 64%; despite having more demand than supply of seats throughout the year. Running on top of Salesforces robust CRM, we aim to 3x operating margin, eliminate the 'waitlist' concept, diminish seat latency, and add more teachers.

Indianapolis, Indiana Area

Strategic Initiatives Business Analyst and Salesforce Administrator redefining the early learning operational success model.

Springfield, Illinois Metropolitan Area

Self-employed freelance work for all the odd jobs I've had in my jounrey including: CRM and sales/ops consultant, nonprofit earned revenue consultant, social enterprise advocate and speaker, real-estate manager, piano teacher, integrations builder, and Bitcoin miner.

Indianapolis, Indiana Area

Strategic Initiatives for Avolin's IT automation products and services. Manger of POC deliverables and Presales analytics. Management of Customer Life-Cycle and Success. **Discovering common cost drivers for IT Operations and recommending software automation tools that streamline cross-operational activities to improve desktop endpoint sustainability and productivity. - AD and app Password Reset tools- File Monitoring and Automation- Automate Service Restart- Event Log Monitoring- Free Up Disk Space- Change Service Account and Password- AD Unlock Account- Shutdown / Startup Remote Computer- Automate SQL Query- Remote Wake on LAN- Enterprise Power Management

Springfield, Illinois Area

Strategic development and management of Unishippers Dedicated Services division; TIA certified transportation brokerage. ***Created a new brokerage department yielding $1.87 million revenue our first year and $2.9 million our second. ***Managed over 200 new carrier relationships, 150 PTL and FTL customer accounts, and 2 freight coordinators.

***Automated the retention management role with custom reporting that integrated both CRM and TMS data.***Attrition managementStrategic developmentSales and customer service supportTechnology maintenance

Artist development Book shows, promote, and help manage artists.Performance consulting Blend artistic vision with pragmatic production. Promote BSR as studio and record label at concerts, trade shows, fairs, and talent contests

Management and Music faculty selected several music and business students to help draft the business plan for Greenville College's new record label. We pitched the concept to Dean of Administration, Management Head, and other music/management faculty. I personally authored the organizational structure, executive structure, task delegation , business description, hiring philosophy, and practicum sections of plan and co-drafted the first artist agreement.

Organized mechanical and synch documents Tracked and recorded sales on Nielsen SoundScanRepresented label at local charity eventTook calls, filed ad copy, mailed royalties, and extended my network

Director of grounds and logistics for major Midwest Christian music festival. Interviewed and trained personal staff of 9 peers who oversaw and worked cooperatively with volunteer staff of 70-100.