Joel Wright

Joel Wright Email and Phone Number

Managing Director - Customer Experience and Marketing Technology Consulting @ EY
Austin, TX, US
About Joel Wright

I am an experienced digital leader with a rare combination of breadth and depth of knowledge in digital marketing, user experience, digital analytics, and the technical data architectures needed to enable quality analysis and decision-making to deliver results. I have experience building and managing teams, startup programs and operations for fortune 50 companies Dell and HP, leading teams and initiatives that did not exist before, sharing knowledge freely and mentoring others along the way. Due to my strong cross-functional leadership skills, technical aptitude, and creative problem-solving skills, I have always had a knack for leading teams to innovate software solutions, whether creating new whiz-bang apps that deliver performance metrics and pricing comparisons based on the content in your web browser or integrating 3rd party SaaS solutions globally. I bring passion in all that I do. I advocate for the customer and my teams. I am always direct, strategically focused, with a strong drive for results. I have 20+ years experience managing programs and teams to build and leverage digital analytics, optimization, marketing technology, and big data platforms to collect, integrate, and analyze data to measure and manage digital customer experiences, online demand generation, and ecommerce. Proven digital analytics and optimization experience with a variety of tools/technologies: Adobe Experience Cloud, Adobe Analytics, Adobe Multi-Solution Integration, Adobe Target, Adobe Campaign, Visual Sciences, Hadoop, AWS, Google Analytics, Hitwise, iPerceptions, SQL Server, Teradata, Vertica, D3, Tableau, Power BI, Business Objects.

Joel Wright's Current Company Details
EY
Managing Director - Customer Experience and Marketing Technology Consulting
Austin, TX, US
Website:
ey.com
Employees:
371494
Joel Wright Work Experience Details
  • Ey
    Managing Director - Customer Experience And Marketing Technology Consulting
    Ey
    Austin, Tx, Us
  • Ey
    Managing Director - Customer Experience Consulting
    Ey Jul 2023 - Present
    London, Gb
    Experienced digital leader with a rare combination of breadth and depth in digital marketing, customer experience, digital analytics, and technical data architectures to enable quality experiences at scale.
  • Ey
    Senior Manager, Technology Consulting - Digital, Analytics & Marketing Technology
    Ey Jul 2016 - Jun 2023
    London, Gb
    Specialize in providing high quality consulting services providing Digital Analytics & Optimization consulting and Big Data platform development for customer experience and marketing analytics. From strategy to execution, we strive to deliver results for our customers that consistently exceed expectations.Responsible for:• Business Development & Sales• Account Management• Service Delivery• People Management• Business Management and Engagement Economics• Manage client relationships, striving to consistently exceed expectations• Provide mentorship and guidance to teams
  • Society Consulting
    Director, Analytics & Experience
    Society Consulting Nov 2014 - Jul 2016
    Bellevue, Wa, Us
    My team specializes in providing high quality consulting services providing Digital Analytics & Optimization consulting and Big Data platform development for customer experience and marketing analytics. From strategy to execution, we strive to deliver results for our customers that consistently exceed expectations.Responsible for:• Business Development, Sales & Marketing• Services Delivery of consulting engagements• People management• Business management (P&L Owner for the South Geo) • Managed client relationships, striving to consistently exceed expectations• Provided mentorship and guidance to local team• Grew Society presence in Austin, TX• Lead recruiting activities in the regionSociety Consulting created compelling customer-facing experiences for its clients through innovative analytics and big data services and solutions. In only 5 years, Society grew to over 250 employees and a nationwide client base, including Fortune 500 clients such as Microsoft, Verizon, T-Mobile, NBC, and AT&T. The company was named to the Inc. 5000 list of fastest-growing companies, and consistently ranked as one of Washington’s best workplaces. Society’s work environment was known as dynamic, fast-paced, results-driven, and fun.
  • Society Consulting
    Principal Consultant
    Society Consulting Mar 2014 - Nov 2014
    Bellevue, Wa, Us
    Specialized in providing high quality service in the field of Digital Analytics & Optimization. • Established Society presence in Austin, TX• Lead recruiting activities in the region• Responsible for business development and marketing• Responsible for delivery of consulting engagements• Managed client relationships, striving to consistently exceed expectations• Provided mentorship and guidance to local teamSociety Consulting created compelling customer-facing experiences for its clients through innovative analytics and big data services and solutions. In only 5 years, Society grew to over 250 employees and a nationwide client base, including Fortune 500 clients such as Microsoft, Verizon, T-Mobile, NBC, and AT&T. The company was named to the Inc. 5000 list of fastest-growing companies, and consistently ranked as one of Washington’s best workplaces. Society’s work environment was known as dynamic, fast-paced, results-driven, and fun.
  • Hewlett-Packard
    Digital Analytics & Optimization Manager - Us Consumer
    Hewlett-Packard Nov 2012 - Mar 2014
    Houston, Texas, Us
    • Managed testing roadmap planning and execution to optimize store performance and drive significant business benefit• Defined strategic testing areas and prioritized test ideas accordingly• Managed strategic analysis projects to yield actionable insights• Evangelized digital analytics and testing, effectively communicating wins across the organization• Product managed Pricing Crawler tool that:1) Collects and stores pricing and configuration data2) Identifies comparable products and scores them based on similarities3) Enables reporting and analysis of offers and pricing changes over time
  • Hewlett-Packard
    Business Consultant - Hp.Com It
    Hewlett-Packard May 2011 - Nov 2012
    Houston, Texas, Us
    • Collaborated with talented hp.com team to transform our analytics program and establish a testing program in conjunction with the rebuild of the hp.com shopping site.• Product managed "SecondSight" tool that:1) Instantly displays metrics for any hp.com page (while browsing site)2) Democratizes website data (no SiteCatalyst skills required)3) Reports automatic alerts for metrics that deviate from expected range4) Leverages Big Data (Hadoop and Vertica) for digital analytics innovation• Collaborated cross-functionally with HP store experience team, IT Development teams, and Adobe Digital to plan, execute, and analyze A/B/n and MVT tests on the US Home & Home Office site using Adobe tools - Test & Target, SiteCatalyst, and Discover.• Managed project to select and procure an online testing & targeting tool globally for hp.com, including RFP, analysis, and active participation in negotiations and procurement process.• Coordinated cross-organizationally with HP.COM, HP.COM IT, Digital Strategy, Consumer Exchange, and Snapfish to achieve a 2 year contract with Adobe (Omniture Business Unit) for Adobe Digital Analytics Suite (SiteCatalyst/Discover/ReportBuilder/DataWarehouse), Test & Target, SearchCenter+, as well as pan-HP consulting to facilitate SiteCatalyst v15 upgrade and establish a testing & optimization program at HP.
  • Dell
    Global Online Analytics Manager - Global Csmb
    Dell Aug 2010 - Jun 2011
    Round Rock, Texas, Us
    • Managed global online strategic analysis and testing pipeline by strategic optimization area for Global Consumer and Small Business Online (CSMB Online)• Provided global guidance to regional analytics managers with key strategic analysis/testing areas and prioritized test ideas, synthesizing analysis and global strategy with key opportunities in online funnel, supported by key insights and data proof points• Managed Center of Excellence for "Knowledge System, Training & Development, Tools & Licenses" to ensure analytical knowledge is systematically captured and used for strategic idea generation and communication, consistent framework of career development for analytical roles, and appropriate tool training and access• Evangelized web analytics across Dell regional teams, providing coaching and training on appropriate use of web analytics to make business decisions and effectively communicating wins and opportunities • Managed analytics resources to deliver strategic analytics projects for Global CSMB Online Marketing including segmentation, customer analysis, and micro-conversion analysis across product categories and marketing campaigns• Prepared and communicate analysis effectively to inform executive team, advising decision-makers based on insights teased from the data.
  • Dell
    Senior Online Analytics Manager - North America Smb
    Dell Apr 2010 - Aug 2010
    Round Rock, Texas, Us
    • Own and drive online optimization programs for North America Small & Medium Business• Identify site optimization opportunities and provide relevant and actionable recommendations• Drive implementation of optimization efforts from start to completion and measure financial upside based on progress• Evangelize web analytics & testing in Small & Medium Business
  • Dell
    Senior Web Analytics Consultant - Global Online
    Dell Jul 2008 - Mar 2010
    Round Rock, Texas, Us
    • Managed internal and external resources (Dell, Omniture, ZAAZ) to implement SiteCatalyst globally for dell.com - across all 4 global Dell business units, 100+ countries, 100+ report suites, ~13 Billion server calls annually• Deployed global standard metrics for dell.com across all 4 global Dell business units (Consumer, Small & Medium Business, Large Enterprise, and Public)• Program managed global SiteCatalyst enhancement projects (Quarterly IT Releases and Quick Impacts) - working closely with business unit stakeholders and IT• Managed both Dell and Omniture resources to implement Omniture Insight (formerly Visual Sciences) globally with data sourced from Omniture SiteCatalyst data• Managed strategic Blueprint engagement with Omniture Consulting to better leverage Omniture suite of tools to meet business goals, and assess corporate online analytics and optimization culture
  • Dell
    Senior Web Analytics Consultant - Us Consumer
    Dell Feb 2008 - Jul 2008
    Round Rock, Texas, Us
    • Managed weekly online operations reporting package delivery, coordinating with offshore resources to deliver accurate and timely reporting to P&L owner and online marketing managers• Performed ad hoc analysis of customer online behavior, voice of customer (iPerceptions), competitive analysis (Hitwise) in support of system site producers
  • Dell
    Product Manager – Global Online Analytics Tools
    Dell Jul 2007 - Jan 2008
    Round Rock, Texas, Us
    • Co-Led global web analytics tool selection program • Collected and prioritized global requirements for strategic and tactical web analytics initiatives
  • Dell
    Development Lead – Manufacturing Business Intelligence
    Dell Jul 2006 - Jun 2007
    Round Rock, Texas, Us
    • Managed local and offshore development resources to insure quality products were delivered on time • Delivered Global Master Data Maintenance tool together with a Dell manufacturing hierarchy
  • Dell
    Development Lead - Ecommerce Business Intelligence
    Dell Apr 2004 - Jun 2006
    Round Rock, Texas, Us
    • Wrote specifications for major releases of the eIWatch tool and Data Warehouse reporting projects• Managed local and offshore development resources in India to insure quality products were delivered on time • Delivered a near real-time, Global Operational Dashboard with actual to forecast comparisons and alerting• Extended eIntelligence capabilities to EMEA and Canada
  • Dell
    Application/Report Developer - Ecommerce Business Intelligence
    Dell Jul 2001 - Mar 2004
    Round Rock, Texas, Us
    • Designed and developed innovative eIWatch tool to display page level KPI's “with the click of a button”• Redesigned eIntelligence capabilities for Global Site Redesign in 2003, leading the Data Warehouse to deliver a state of the art data model on Teradata database platform, hourly data feeds, global reporting and metrics for dell.com• Deployed Global Clickstream ISAPI to all dell.com web servers, including Dell’s P3P compact policy• Provided training and support to global community of 400+ global users of eIntelligence data and reports
  • Dell
    Data Steward - Ecommerce Business Intelligence
    Dell Jul 2000 - Jun 2001
    Round Rock, Texas, Us
    • Daily data validation and rules administration• Communicating to business customers the impact of data changes and issues• Ad hoc analysis of Clickstream data for Home and Small Business Online segments
  • Dell
    Web Site Administrator & Content Manager
    Dell Jun 1998 - Jun 2000
    Round Rock, Texas, Us
    • Creating and managing website content• Developing online tutorials to help business analysts use Dell’s Data Warehouse• Providing support to FiNet’s 150+ site administrators

Joel Wright Skills

Account Management Proposal Writing Sales Management B2b Public Sector Strategic Planning Business Strategy Cold Calling Sales Solution Selling Strategy Business Development Value Propositions Leadership Salesforce.com Start Ups Lead Generation Team Leadership Training Sales Process New Business Development Contract Negotiation Management Cross Functional Team Leadership Team Building Negotiation Crm Web Analytics E Commerce Analytics Omniture Business Intelligence Product Management Testing Seo Conversion Optimization A/b Testing Databases Saas Competitive Analysis Enterprise Software Online Marketing Business Analysis Digital Analytics Data Warehousing Big Data Project Management Business Analytics Web Marketing Digital Strategy Software Development Program Management Optimization Web Content Management Javascript Demand Generation Customer Relationship Management Ppc Software As A Service Multi Channel Marketing Relational Databases Consulting Marketing Search Engine Optimization Digital Marketing Google Analytics Marketing Analytics

Joel Wright Education Details

  • The University Of Texas At Austin
    The University Of Texas At Austin
    Mathematics

Frequently Asked Questions about Joel Wright

What company does Joel Wright work for?

Joel Wright works for Ey

What is Joel Wright's role at the current company?

Joel Wright's current role is Managing Director - Customer Experience and Marketing Technology Consulting.

What is Joel Wright's email address?

Joel Wright's email address is jw****@****lia.com

What is Joel Wright's direct phone number?

Joel Wright's direct phone number is +120642*****

What schools did Joel Wright attend?

Joel Wright attended The University Of Texas At Austin.

What are some of Joel Wright's interests?

Joel Wright has interest in Mobile, Fifa, Eating Great Sushi, Health, Sci Fi Movies, Education, Science And Technology, Camping, Austin, Mobile Advertising.

What skills is Joel Wright known for?

Joel Wright has skills like Account Management, Proposal Writing, Sales Management, B2b, Public Sector, Strategic Planning, Business Strategy, Cold Calling, Sales, Solution Selling, Strategy, Business Development.

Who are Joel Wright's colleagues?

Joel Wright's colleagues are 김혜원, Annika Jonasson, Maryna Kysloshchaieva, Mrudula Menon, Naveed Khattak, Wendy Ling, Yasemin Sırakaya.

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