Joel Bender, Mba Email & Phone Number

Bedford, NY, US

Bethel, CT

Segment Controller - Lithium Primary

Armonk, NY

• Optimize cash flow for North American Global Technology Services business unit ($10B annual revenue), providing analysis, advice, and instituting policies to drive improvement to cash position.
• Drove $430M (165%) improvement in balance sheet (B/S) cash flow, developing and implementing successful initiatives targeting A/R, capital, deferred income, A/P, and pre-paid assets.
• Improved cash flow $185m (more than 25%) by establishing clip levels, a hurdle rate, and analysis (NPV, DCF, IRR) requirements, for pre-paid asset investments and capex activity.
• Achieved 4.2 day (11%) improvement in days sales outstanding (DSO) by teaming with the IBM Global Financing business unit, designing and implementing a new A/R financing program for customer accounts with unfavorable.

Armonk, NY

• Coordinated profit and loss (P&L) consolidation for worldwide IBM Cloud, Smarter Analytics, and Smarter Planet to support earnings announcements and Investor Day, as well as strategy and sales teams ($25B fast growing.
• Led development and automation of smarter analytics solution to customer level Growth Initiative measurements, supporting IBM’s Coverage Transformation Model, improving effectiveness in identifying white space and.
• Directed Proactive Business Controls Audit establishing new controls testing process for 5 sales initiatives, defining testing criteria, crafting process, and supervising execution. This resulted in the identification.

Somers, NY

• Business development effort at IT outsourcing account with $250M annual revenue in 52 countries.
• Played an impactful role in $1.1B signing, resulting in 28% revenue growth and 27% gross profit improvement. Developed cost cases, pricing, analysis, and business modeling for a majority of the deal.
• Developed model and methodology to cost, and optimize price by country, leading to a $36M competitive storage services win over EMC.
• Negotiated $75m savings over 5 years, by leading negotiations with a supplier for $175M global contract supporting IT outsourcing agreement.

Somers, NY

• Managed annual budget process for Americas IT Outsourcing business unit ($9B annual revenue), directing work of about 100 finance and operations personnel in 9 business units, and selling budget to senior executives.
• Improved accuracy of sales quotas about 20% by transforming the plan model, improving the link between the signings and revenue plans for sources of revenue, backlog, and erosion.

New York, NY

• Oversaw business process transformation projects in IT outsourcing organization.
• Enabled collection of $10m in aged A/R by managing the development and implementation of new processes measuring volumes on a distressed IT outsourcing account.
• Led transformation project migrating and streamlining $7B annually in invoicing work to competency center, resulting in labor efficiency, stronger controls, and improved customer satisfaction.

White Plains, NY

• Managed team of 12 financial analysts supporting IT outsourcing accounts. Directed forecast, budget, measurements, invoicing, business controls, financial analysis, and pricing. Coordinated college recruiting for North.
• Improved profit by $5M annually (40 pts GPM) managing cross functional cost reduction team initiative on difficult account. Drove accountability and collaboration into account management process. Previous Roles in New.

Master Of Business Administration - Mba, Finance And Operations

Bachelor Of Science (B.S.), Business Administration And Management, General