Schedule maintenance, task assignment and follow-up • Business Analysis and requirements gathering • SOW and Contract Analysis and negotiation • Implementing huge data migrations • Coordination with multiple project managers from product vendors and implementation partners • In charge of major upgrade/application installment to internal CRM instance • Daily CRM administrative and development tasks

Specialist in Territory Management, Data Loader, Reports, Dashboards and Workflows. • Business Analyst work, use case writing, complex documentation and interviewing on a variety of operational and sales needs • Administration and routing of all leads and accounts to a sales force of over 400. • Administration of employee logins, profiles and territories for over 1200 users. • Large scale coordination and communication with the Sales, Sales Operations, Marketing, Compensation and Information Services departments. • Experienced in Salesforce.com/Siebel systems, regression, and lead routing testing. • Training of other Administrators/Helpdesk personnel.

Project management, development and customization of auction and classified software websites (www.fishinauctions.com, www.oyveyauctions.com, www.progolferauctions.com, www.itradecards.com).• Implementation and customization of two e-commerce stores to sold to customers: (www.shawngreencards.com, www.erubingallery.com).

Project management and development of applications for maintaining website and database information for Hope International University (www.hiu.edu). These dynamic administrative and display tools maintained the school class catalog, class schedule, news, admissions, athletic events, academic calendar and personnel directory. • Project Management of Churm Publishing, Golf Magazine website(www.churmpublishing.com/golf). • Development of database driven e-commerce site for hobby train retailer Ron’s World (www.ronsworld.com). • Project Management of the development and implementation of content updates for JWC Environmental, Kirkhill Aircraft Parts Company, Our Lady of Mount Carmel Church and Markets Direct, Inc.: (www.jwce.com, www.kapcousa.com, www.olmc.net, www.instatrunk.com).

Managed entire functional website development. • Development of applications for maintaining website and database information called Sonik Admin. Sonik Admin is an application that was web-enabled for the remote maintenance of company and partner websites. Sonik Admin maintained client information, invoicing, shipping information, payment information. • Developed e-commerce business processes for Sonik Newmedia LLC. • Designed and developed sales reports for various distribution channels.

Taught Pre-Algebra to 7th and 8th graders. • Maintenance of classroom discipline and rules. • Responsible for syllabus, lesson, quiz and test preparation. • Developed grading scheme and evaluation of student performance. • Counseling, mentoring and tutoring of students.

Maintenance of classroom discipline and rules. • Conflict resolution management during the absence of principal instructor. • Implementing teacher’s curriculum and agenda for the day. • Varsity basketball assistant coaching.