Joel Bledsoe

Joel Bledsoe Email and Phone Number

NAS Second Level Engineer @ ASRC Federal
Joel Bledsoe's Location
Oklahoma City Metropolitan Area, United States, United States
Joel Bledsoe's Contact Details
About Joel Bledsoe

I'm an Enterprise Client/Server Professional with an A.S. Degree in Computer Technology. I have continued to be successful while furthering my education whether from Rose State College or online training. I always look for a way to improve the process and increase the metrics. I have proven experience at increasing performance, improving workflow, going above and beyond, updating knowledge bases as a SME. While I support the National IT Service Center where delivering resolutions to the customer and improving the End User experience was my daily goal, I built business acumen with many customers, office administrators and managers.Just like Incident Management and Process Management, the ITIL Foundation and ITSM have a very important dimension into the End User support methodology. I have become more proficient at what I do by gaining an understanding of new technology, challenging myself to understand the events that fail and try to inspire people to build a better quality service. Good collaboration is key to involve all parts of the team and increase the productivity of each person.I have 20 plus years of Technical experience from the DOD, DOT, DHS, Oil and Gas, Data Conversion and cartridge re-manufacturing. Professionally I started working as a Network Technician while studying at Vatterott College. Once I completed my education I continued working in the IT industry and have been very successful.I have worked for the Federal Aviation Administration for the past 13 years. During which I have supported customers nationally and locally for FAA's Information Technology Integrated Services and recently supporting the National Airway System's Second Level Engineers Team.

Joel Bledsoe's Current Company Details
ASRC Federal

Asrc Federal

View
NAS Second Level Engineer
Joel Bledsoe Work Experience Details
  • Asrc Federal
    Network Administrator
    Asrc Federal Oct 2022 - Present
    Reston, Va, Us
    View
  • Saic
    Field Support Technician
    Saic Oct 2020 - Dec 2022
    Reston, Va, Us
    Federal Aviation Administration Field Technical Support for the Southwest Region. • Required Knowledge of Network principles, concepts, and methods• Receive and quickly restore escalated issues with VPN, Wireless, Network, PC’s or other hardware that is at an FAA Facility within the regional area • Restore Network trust to computer’s no longer on the domain either disabled or deleted • Utilize Forescout to enable blocked ports, MAC, IP and DNS access by Network Access Control security• When required dispatched to work special requests submitted by management• Work IT Projects related to Replacement Computers or complex configurations and installations
    View
  • Caci International Inc
    Technical Support Iii
    Caci International Inc Nov 2019 - Oct 2020
    Reston, Virginia, Us
    FAA AIT Shared Services Enterprise EnvironmentRemote Systems Administrator
    View
  • Caci International Inc
    Deskside Support
    Caci International Inc Mar 2017 - Oct 2020
    Reston, Virginia, Us
    FAA AIT Shared Services Enterprise EnvironmentDeskside Support at Mike Monroney Aeronautical Center
    View
  • Caci International Inc
    Windows 10 Migration Administrator
    Caci International Inc Aug 2018 - Nov 2019
    Reston, Virginia, Us
    FAA AIT Shared Services Enterprise EnvironmentUpgrade computers to Windows 10 OS using automation scripts and manuallyManage Endpoints for EncryptionUse Quality Control Tools for Break/Fix upgrade failures
    View
  • Chickasaw Nation Industries, Inc.
    Lead Supervisor
    Chickasaw Nation Industries, Inc. Oct 2015 - Mar 2017
    Norman, Ok, Us
    FAA AIT Shared Services Enterprise EnvironmentMyIT Service Center-Certified Service Desk Trainer-HDI Service Center Certified-ITIL Foundations-Support Lead for up to 120 Service Center Technician-Resolve incidents of higher complexity returned to the queue-Network Domain authentication/password and account management-Server/Client application system support-Messaging support for Outlook and Office Communicator-Create and update Knowledge Management system-Key role leading and providing Service Center technicians ways to improve Quality, Performance, First Contact Resolutions and overall improvement for the Service Center-Resolve technical issues for computes, mobile devices, multi-function network devices, web applications and remote access issues for Virtual Private Networks, Remote Desktop applications for teleworkers-Security Coordinator providing registration, activation, connectivity and authentication for RSA Token VPN access
    View
  • L-3 National Security Solutions
    Network Administrator
    L-3 National Security Solutions Apr 2009 - Oct 2015
    Reston, Va, Us
    FAA AIT Shared Services Enterprise EnvironmentNational Service Center-Certified Service Desk Trainer-HDI Service Center Certified-ITIL Foundations Certified-Network Domain authentication/password and account management-Server/Client application system support-Exchange support for Outlook and Lync Office Communicator-Create and update Knowledge Management system-Key role leading and providing service desk technicians with processes-Resolve remote access issues for VPN, Remote Desktop, LAN and Wireless points-Security Coordinator providing registration, activation, connectivity and authentication for RSA Token VPN access
    View
  • Lockheed Martin Information Technology
    Information Technology Analyst
    Lockheed Martin Information Technology Jan 2009 - Apr 2009
    Bethesda, Md, Us
    FAA Aviation Flight SafetyAviation Support Central-Support Aviation Flight Safety applications and access-Access and application support for Pilot / Airman Certification-Active Directory Account Management-Server/Client access-VPN registration and activation-Domain authentication-Lotus Notes support
    View
  • Windmill International
    Logistics Coordinator - Biometric Systems Deployment
    Windmill International Jun 2008 - Nov 2008
    Working as a Trusted Agent of the Transportation Security Administration and as a defender of freedom for the Department of Homeland Security, I was tasked to deploy Bio-metric Systems to Enrollment Centers for the Transportation Workers Identification Credential. I was responsible for setup, testing and validation of equipment for the Program.Traveled to location to setup enrollment centers. The enrollment center equipment included a monitor, PC containing software, Digital Camera, Digital Fingerprint scanner, Drivers License scanner and a printer.
  • Farmers Insurance
    Windows 7 Migration Administrator
    Farmers Insurance Mar 2008 - Mar 2008
    Woodland Hills, Ca, Us
    Migrating WIndows 2000 to Windows XP
    View
  • Chesapeake Energy Corporation
    Associate Service Desk Specialist
    Chesapeake Energy Corporation Dec 2006 - Mar 2008
    Oklahoma City, Ok, Us
    Help Desk support for major player in Oil and Gas-Provided solutions to field employees requiring Dial up access, use of reporting tools and authentication-Provide routine maintenance for Citrix access, sessions and profiles-Install, maintain and repair software using tuner applications-Re-image windows operating system with baseline applications for loaner equipment-Map shared drives and printers-Provide group access for Active Directory and Exchange-Exchange messaging support for Outlook and Office Communicator-Resolve windows desktop applications for daily operations-Applications support for reporting, drilling and geology tools-Support applications access, printing and routine functionality on IBM Mainframe-VMware Player Server/Workstation management-ITIL Foundations
    View
  • Inceed
    Information Technology Specialist
    Inceed Nov 2005 - Dec 2006
    Tulsa, Oklahoma, Us
    Contractor at Chesapeake Energy's Help Desk -Provided solutions to field employees requiring Dial up access, use of reporting tools and authentication-Provide routine maintenance for Citrix access, sessions and profiles-Install, maintain and repair software using tuner applications-Re-image windows operating system with baseline applications for loaner equipment-Map shared drives and printers-Provide group access for Active Directory and Exchange-Exchange messaging support for Outlook and Office Communicator-Resolve windows desktop application issues-Application support for reporting, drilling and geology tools-Support applications access, printing and routine functionality on IBM Mainframe (AS/400)-ITIL Foundations
    View
  • Cartridge World
    Store Manager
    Cartridge World Feb 2004 - Jul 2005
    New York, New York, Us
    Involvement with new store concepts and design.Part of Cartridge World's initial beginning in the Oklahoma City market and in the United States.Lead technician running store operations, training, sales and advertising.Establish client base and increase monthly sales from store's beginning.Under new ownership ran store operations.
    View
  • Lockheed Martin
    Help Desk Specialist
    Lockheed Martin Nov 2002 - Dec 2003
    Bethesda, Md, Us
    IT support for Tinker Air Force Base DOD contract awarded to Ingenium Corporation -Report procedures used by the Air Force Network support team to new contract management in preparations for takeover of the 72nd AFMC network support at Tinker Air Force Base. -Network/TELCOM, NAC Port Security, VLAN network line hots for 20,000 plus employees (Military and Civilian).-Active Directory and Exchange account management.-Alternate Information Security Specialist Officer managing database access to secured aviation and maintenance information.-Manage inventory tracking for equipment custodians using the Automated Inventory Tracking System.-Offered Help Desk Lead position for the new contract in 2008.
    View
  • Vatterott College
    Computer Lab Assistant
    Vatterott College Oct 2002 - Dec 2002
    Berkeley, Mo, Us
    Provided support to students during lab for a networking project. Helped students to plan, research, design and implement a cost effective network in Theory. Established ethernet connectivity for new classrooms.
    View
  • Get Imaging, Inc.
    Network Technician
    Get Imaging, Inc. Feb 2000 - Jul 2002
    Technical support for 30 full time employees including periodic temporary staff increase to 100.-Relocate network equipment to new facility.-Punch down ethernet cables and patch panels for over 100 devices-Run new ethernet cable throughout the facility as needed.-Migrate Windows 98 to Windows 2K Professional. -Configure legacy microfiche scanners and train operators. -Maintain document conversion scanners: aperture, fiche, film, screen and paper type scanning devices. -Working knowledge of Sun Micro-systems, Microsoft products, and Unix Vi editor.-Updated and maintained computer equipment and inventory.-Maintain Pentium 90/100 Intel Processing towers running Accelerator cards for OCR automation.

Joel Bledsoe Skills

Active Directory Technical Support Networking Troubleshooting Windows Xp Vpn Security Help Desk Support Microsoft Exchange Windows Server Windows 7 Databases Citrix Servers Computer Security Printers Dns Outlook Network Administration Wireless Printer Support Virtual Private Network

Joel Bledsoe Education Details

  • Rose State College
    Rose State College
    Information Technology
  • Vatterott College
    Vatterott College
    Computer Technology
  • Vatterott College
    Vatterott College
    Computer Technology
  • Putnam City High School
    Putnam City High School
    And Related Support Services

Frequently Asked Questions about Joel Bledsoe

What company does Joel Bledsoe work for?

Joel Bledsoe works for Asrc Federal

What is Joel Bledsoe's role at the current company?

Joel Bledsoe's current role is NAS Second Level Engineer.

What is Joel Bledsoe's email address?

Joel Bledsoe's email address is jo****@****ral.com

What is Joel Bledsoe's direct phone number?

Joel Bledsoe's direct phone number is +191829*****

What schools did Joel Bledsoe attend?

Joel Bledsoe attended Rose State College, Vatterott College, Vatterott College, Putnam City High School.

What are some of Joel Bledsoe's interests?

Joel Bledsoe has interest in Poverty Alleviation.

What skills is Joel Bledsoe known for?

Joel Bledsoe has skills like Active Directory, Technical Support, Networking, Troubleshooting, Windows Xp, Vpn, Security, Help Desk Support, Microsoft Exchange, Windows Server, Windows 7, Databases.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.