Joel Borell Email & Phone Number

Managed and tracked entire revenue cycle from corporate account setup through billing, collections and cash applications for US, UK and DE entities.Full procure to pay life cycle.Process improvementsDeveloped call lists to decrease lmpast due balances; Past due; missed invoicesRestructured corporate account setup process and forms, decreasing payment issues before costumers began doing business.Automated AP ach payments through the ERP, eliminating 16 hours per month of manual tasks.Automated customer royalty process, decreasing time to pay customer from quarterly end to monthly.Acted as main liaison between Finance and IT departments.Acted as Finance stakeholder for various automation projects including new ERP selection and implementation, international and domestic acquisitions and expanded product lines and revenue streams.Decreased quantity of IT tickets and time to resolve tickets through research and self correction.Designed and managed distribution of standardized customer and internal management reporting.Developed ad hoc reporting as needed using excel and MS SQL queries.Managed customer E procurement systems integrations (e.g. Coupa, Ariba) including setup, maintenance and PO to invoice processing.Acted as main Finance contact for VIP customers.Designed and implemented customized reporting and billing processes for largest customers, helping to close difficult sales.Other responsibilitiesManaged offshore collections teamCredit card processingSales tax and VAT processingCustomer inventory reporting and billing

New York City Metropolitan Area

Managed post sales implementations of Solomon Software (now Microsoft Dynamics) for dozens of small to medium businesses in various verticals.Needs analysisInstallationTrainingFinancial Report WritingProcess improvementProject Management