IAM Tranformational Authentication Program, including Okta self-service, MFA factors, federated identity verification for enhanced security at Disney.

Promoted once again to oversee solution deployment, product lifecycle management, and ongoing support for T-Mobile IPs, data center, Wi-Fi, and retail programs. • Managed and directed an eight-person engineering and operations team that ensures readiness for solution deployment and provides support for lifecycle management• Established and directed a PMO overseeing a pivotal $23 million project, creating a diverse team of 140+ contractors, encompassing engineers, project managers, librarians, and software developers, to update one of the largest CMDB in the world• Drive changes to institute repeatable PMO processes and improve time-to-market, mean time to recovery (MTTR), and success probability metrics• Develop and track OKRs, goals, and reporting metrics for the full breadth of projects owned and delivered by the team; these involve firewalls, IP routing, switching, route reflectors, load balancers, Wi-Fi, DNS, Infoblox, and Cradlepoint• Led a proficient team in the groundbreaking design and development of the "API Gateway", a machine learning (ML/AI) driven tool for real-time network health analytics• Leverage customer feedback (gathered via calls and surveys) in product improvementsNotable achievements:✔ LEAD TRANSFORMATION & OPERATIONAL READINESS: Managed solution deployment, lifecycle management for T-Mobile infrastructure, cyber security, data center, Wi-Fi, retail programs; instituted PMO processes improving time-to-market, MTTR; oversaw multiple teams.✔ Improved ownership information for millions of assets into ServiceNow (SNOW), which enabled proper asset management in compliance with NIST cybersecurity framework✔ Improved T-Mobile’s alerting and alarming systems within national networks for retail, care, and remote business operations✔ Designed, developed, and led a team of engineers to build a cutting-edge dashboard that displays the health trends of T-Mobile critical networks✔ Enhanced existing and future infrastructure systems

Completed 43 multimillion-dollar technical delivery projects involving cybersecurity, global product launch and sales readiness, compliance, and software/service development. During this time, implemented the Zero Trust framework in T-Mobile networks, which improved cybersecurity stance. Built T-Mobile’s blockchain action team to develop strategy and roadmap for utilizing blockchain with different services, e.g., security routers, IoT, infrastructure, and partners

Led high-priority, restricted cybersecurity projects with the T-Mobile cyber incidence response team. Verified threats, created threat mitigation strategies, and advocated to executive teams to eliminate future threats. Managed business requirements and scope on a technical level, coordinating between teams during all product lifecycle phases.

Managed and drove marketing launch for T-Mobile’s SecureT Awareness campaign, incentivizing change in employees’ habits around physical and digital security. Defined content creation and delivery strategy for legal, marketing, creative, and channel teams for campaign launch. Contract via Apex Systems.

Program-managed strategic business infrastructures to facilitate SaaS services (including Xbox, Microsoft.com, and Visual Studio) to global customers. Supported migration of 300+ property groups from Global Network Services infrastructure to MS Azure. Contract via DeepIntel Solutions.

Advanced marketing and community building programs in support of various TV, video game, music, video, and app services, most notably Xbox Console and Xbox Live. Executed enterprise-wide strategy to update Team Foundation Server (TFS) to Visual Studio 2012. Contract via Star Technical.

Leading a 10-person team, managed marketing strategy for the Windows Home Server 2011 global commercial launch in 19 languages. Developed a series of “learning bites” videos, messaging, blog posts, and other web content to promote the launch. Contract via Star Technical.

Presented Windows Home Server on-stage with Bill Gates at a major conference. Contract via Star Technical.