Joel Allen Email & Phone Number

Hamden, CT, US

Norwalk, CT

Responsible for diagnosing computers and fixing issues at client locations for both OS X and Windows. This includes small business and residential networking. Identify and remove malware, fix operating system problems, and minor hardware repairs on Windows and older OS X computers. Experienced with installing and fixing Microsoft Office, including Outlook..

Hartford, Connecticut Area

Designed, installed and debugged network installations and security systems.

West Hartford CT / Home Office Redwood City, CA

Resolve technical issues for remote clients over the phone focusing on networking- wired and wireless using the companies and 3rd party tools. Troubleshoot Windows XP, Vista, 7, and 8 as well as OSX, Android, and iOS systems within the scope of my duties. Troubleshoot and configure multiple consumer-grade routers and modem/Wireless Gateways. Proficient in.

Windsor Locks CT

Dispatcher / IT 2015 - 2015Work with brokers and Internet Truck Stop in obtaining loads for drivers. Enter all loads into the Prophesy Dispatch Software. Assist in drivers scheduling. Field customer and driver calls. Responsible for computer repair and clean up at main and branch offices (installed line for new computer system). Have “On call”.

Local driver for the New York tri-state area with additional routes in Massachusetts and Maine. Evaluated and trained incoming drivers for specific accounts. Assisted with personnel assignments.

Operate heavy duty tractor/trailer safely and efficiently. Followed detailed instructions. Delivered on time or ahead of schedule while assisting with loading and unloading, promoting customer satisfaction. Demonstrated time management skills. Demonstrated flexibility by adjusting to constant schedule changes.

Norwalk, CT

Senior Supervisor of Outside Plant Construction. Executed detailed surveys and designs for fiber optic networks for new and existing commercial construction. Managed contract labor for external underground construction as well as internal Cat. 3 and Cat. 5 design and builds. Successfully managed the right-of-way issues for 13 different towns and cities..

Fort Hood, TX, Stuttgart, Germany

Senior installer of the LAN Hardware installation team. Ran, terminated and tested appropriate cables. Installed and maintained post communications systems which included aerial and building terminations, splicing into 600 pair cables. Assigned to worked in highly sensitive security environments. Monitored frequency modulated networks.

Fiber Optic Splicing, Certificate Of Completion Program

Commercial Driver License Program, Certificate Of Completion