- Transactional sales- Consultative sales for large clients- Manage over 1000 supplier relations to assist customers

- Consultative sales - Prospecting new leads- Cold calling leads to set up demonstrations- Running demonstrations

Designed and taught curriculum for life and health insurance pre-licensing instructionImproved rate of new hires obtaining licenses from 10% to 60%Created printed study and evaluation materials for studentsProvided on-call support to students on evenings and weekendsTaught weekly 30-hour courseDesigned and implemented new laptop based sales training course for agentsCollaborated with two senior sales managers to create a two week modular sales training programDrew upon experience with organized sales training to break agent competencies into teachable coursesCombined existing training material with newly created content in 10 multimedia presentationsWrote all test materials, with associated teacher guides for managers involved in sales trainingMet home office guidelines for properly training new agents on the laptop based sales presentationLed efforts to prevent lost business in the underwriting processImplemented weekly tracking to help State General Agent direct manager efforts in conserving businessWrote, updated and distributed two weekly reports communicating home office needs and deadlines to managersHelped improve agency retention from 63% to 74% over nine monthsHired and licensed as a producer in both life and health insuranceEarned top new agent production with $4,000 of new business in my first two weeks in the fieldPromoted after two weeks of field experience to Training Director

Sales: Achieved annual sales and profit gainsPromoted to larger stores four times based on store sales performanceRan 30% sales gains over four months in first store as a new manager, putting it on pace for its first $1 million year before being promoted to a higher volume storeIn 2003, led my second store to best its best Black Friday ever in sales and profit, posting the store's first $10,000 dayLed store in 2004 to 40% sales gain over previous year during the Back to Campus eventWon top service plan percentage in 50 store district in 2005Managed all aspects of profit and loss in store and compensated based on net profitStaffing and Development: Recruited, hired and developed a sales team in five different storesTrained five assistant managers who were selected for promotion to store managerDeveloped a seasonal staffing plan to cope with exceptional store traffic during local Back to Campus event. This was a period of exceptional traffic and revenue over a two week period. It occurred in two stores, both located on Boston-area college campuses, within the 5,000 store national chain.Taught modules in district new store manager training programInventory and Merchandising: Managed $1.8 million business with $300,000 in active inventoryAnalyzed stock movement history to ensure proper stock levels in storeMerchandised the sales floor to promote the sale of high margin accessories with end productMaintained District Office store as a regional showcaseFought for and won special ordering privileges to ensure in stock position during Back to CampusLed region wide Back to Campus training event for store managers at the request of the regional director. This involved leading a 60 store conference call, and detailing all of the best practices to maximize sales and profits. These stores on average experienced double digit sales and profit increases over previous year in September.