➢ Responsible for the development, management, implementation, and customization of SharePoint solutions.➢ Manages and customizes SharePoint Business Intelligence Center to capture and present metrics using dashboards.➢ Creates advanced search features for Document Center, manage document check-outs, and uses meta-data to tag document uploads.➢ Works closely with the client to gather requirements, develop and present ideas through various methods such as: mock-ups and diagrams.➢ Works on-site to conduct detailed requirements analysis and document functional specifications.➢ Manages and responds to change requests, tracking projects and tasks through the software development life cycle (SDLC).➢ Recommends SharePoint solutions to achieve greater management efficiencies including developing forms, databases, workflows, and user interfaces.➢ Designs and improves sites, navigation, and user-interface.➢ Investigates, analyzes, and resolves system problems, including workflow issues.➢ Creates process documents, capturing best practices.➢ Provides training and end-user support regarding SharePoint and other ancillary issues.➢ Data Visualization using Microsoft PowerBI tools.➢ Assist with updates to CISA.GOV using DRUPAL.

Assist end users in being able to utilize KM platforms to refine and develop knowledge sharing practices, including, but not limited to: milSuite; SharePoint; SharePoint Online (SPO); Army 365 Applications (Microsoft Teams); Microsoft Power Business Intelligence (BI); Strategic Management System (SMS); Task Management Tool (TMT); Adobe Acrobat Portable Document Format (PDF); Adobe Connect; Vantage; and Intelink· Must be proficient with each collaborative system fielded by the Government and maintain an appropriate level of documentation cataloguing operational characteristics, identifying critical performance factors, specifying strengths and weaknesses, and establishing work-around for known shortcomings or inconsistencies· Must be proficient with creating SharePoint Sites and utilizing above mentioned platforms to create/develop shared understanding products as required by the Command, including teaching leaders, directorates, staffs, and unit personnel on how to utilize and/or leverage platforms to improve organizational efficiencies· Assist the KM Directorate in the execution of monthly KM Working Groups to identify knowledge gaps and inefficiencies with knowledge sharing across the Enterprise and develop potential courses of action to fix them; assist in the development of the agenda and specific training materials for each KM Working Group· Provide SharePoint Support Services, including SharePoint Online (SPO) and A365; help enhance the look / feel and functionality of the SharePoint and/or SPO sites to fine tune or optimize the existing application; support current staff with SharePoint/SPO management and implementation and serve as a SharePoint/SPO Subject Matter Expert· Conduct formal and informal staff assessments to identify knowledge and process gaps that impact operations· Provide recommendations, guidance, and advice to staff elements on content management techniques to improve operations in support of the leader decision making process

Supporting the Strategic Solutions Division within the Mission Support Directorate.

Supporting DHS HQ, OCIO Strategic Communications.

General Activities• Serve as CBPnet 2.0/3.0 (2003/2007/2010) collaboration coordinator/consultant for their office, encouraging effective and appropriate use of workspaces, collaboration tools, etc. supporting over 70 branches and 1700 employees nation wide. • Participate in OIT training opportunities and coordination meetings.• Work with OIT when needed to develop custom solutions for CBPnet 2.0/3.0 collaborative areas.• Work with office management to establish office usage guidelines for the collaboration areas of CBPnet.• Fully understand and implement the office's CBPnet collaboration guidelines, policies and procedures.• Assess workload for office and determine if support resources are needed such as naming points of contact or site managers for collaboration sites.• Oversee data security protocols within CBPnet collaboration areas. This entails creating user groups, setting group permissions, and ensuring proper maintenance of user groups.• Identify and train collaboration site managers and work closely with them to review site purpose, content, members.• Assist in identifying training needs within office with regards to collaboration tools.• Function as the main POC for collaboration tool user support within the office.• My duties as SharePoint Administrator for multiple sites is continuously update site information for the different offices and organizations within CBP/OAM.• I manage the permissions of users in order to keep sensitive information out of the hands of individuals that do not need to be in contact with it.• Create new pages, web parts, graphs, spread sheets and tracking boards.• Maintain inventory of system assets• I support the Office of Air and Marine on a national level. This consists of over 70 field locations and over 1700 employees.• Host monthly Site Manager’s meetings to include network updates as the liaison with OIT. • Resolve any issues with any branch individual SharePoint site,page, etc.

As the Senior SharePoint Developer, I will am responsible for architecting SharePoint 2007 / 2010 applications. Responsibilities• Design, develop, and maintain SharePoint 2007/2010 applications.• Design and maintain Web portals.• Customize the user interface for SharePoint portal and Windows SharePoint Services site.• Design, develop, and maintain multiple SharePoint sites of large lists and libraries.• Maintain customer access to SharePoint sites.• Maintain custom components (master pages, workflows, user controls, web parts and server-side code, InfoPath forms, etc.) as necessary.

* Providing advice and guidance to more junior analyst, administrative professionals, managers, employees, and external representatives to resolve problems not always susceptible to treatment by standard methods.* Applying established policies/procedures for most assignments but exercise considerable discretion to select the most appropriate approach or to develop new approaches

Provided legal support to a team of 15 Attorney's. Help to interview potential contract paralegals and attorney's for contract review projects. Trouble shooted document review software and computers.