Joél Duran work email
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Joél Duran personal email
I'm on a mission to innovate and help others along the way.Products are never done. Testing is never done. Somehow things get done.Fun Facts:☑️ I was born in Dominican Republic 🇩🇴☑️ I am a Gamer (although I don't get to throw 12hours into Skyrim anymore) 👾☑️ Into Fitness (I lift & I hoop) 💪🏼🏀Lets Connect!
Da Poets Room
View- Website:
- microsoft.com
- Employees:
- 10
- Company phone:
- 0124 415 8000
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FounderDa Poets RoomNew York, United States
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Artificial Intelligence Product ManagerMicrosoft Feb 2023 - PresentRedmond, Washington, UsWindows RecallCopilot in Windows
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Product ManagerMicrosoft Jun 2022 - Feb 2023Redmond, Washington, UsWindows 11 SE & other Windows 11 EDU versions.
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Product ManagerMicrosoft May 2021 - Jun 2022Redmond, Washington, UsWindows Internal Developer Platform PM.- Internal Build System (Engineering System).- Confidential Product Development.
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Career CoachSeo (Sponsors For Educational Opportunity) Nov 2020 - Feb 2023New York, New York, Us -
Senior Technology ConsultantIbm Feb 2021 - Apr 2021Armonk, New York, Ny, Us -
Technology ConsultantIbm Mar 2019 - Feb 2021Armonk, New York, Ny, Us- Created & launched internal site using internal CMS for new Mainframe as a Service (MFaaS, zCloud) offering.- Gathered requirements, moderated discussions through meetings that aligned stakeholder priorities, and centralized information with creation of internal site. Saving internal contract discussions 10% of time allocation.- Utilized Power BI to create dashboards that displayed KPIs e.g., average time to close, number of tickets open.- Help Desk Technician closing 1,100+ tickets working with cross-functional teams (Engineering, Infrastructure, Ops) to solution customer issues totaling about 20% of tickets closed.- Pushing our client’s users through application workflows on average 10 hours quicker leveraging SQL scripts to automate solutions for client inquiries and submitting Change Request & Defect Reports for Program Backlog.- Automated password login resets for 2 applications with Selenium; for about 10,000+ users.
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Ascr Volunteer And Membership InternNational Audubon Society Sep 2018 - Jan 2019New York, Ny, Us- Database research and picking the most effective product for longterm use.- Drafting presentations/flyers for volunteer and educational events (Adobe PS & PPT).- Participating in conservation event project planning and set up. -
Consulting By Degrees Technology InternIbm May 2018 - Aug 2018Armonk, New York, Ny, Us- Wrote/edited over 200+ test cases for FEMA’s MIP application that developers are using for a complete rewrite. - Used RTC to synchronize requirements for specific use cases within MIP’s Amendments & Revisions workflows. - Noted & distributed action items from scrum stand-up/retrospective meetings to help engineers stay on course.
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Web Developer InternNys Office Of Information Technology Services Jan 2018 - May 2018Albany, Ny, Us- Worked with Senior Developers to manage the massive tax.ny.gov site for the NYS Dept. of Tax & Finance.- Carried out pre-written scripts that discovered thousands of errors and addressed over 400+ of them to meet accessibility guidelines from the Web Accessibility Initiative (WAI from W3C). -
Quality Management Center InternNys Office Of Information Technology Services Aug 2017 - Dec 2017Albany, Ny, Us- Addressed errors & simplified new hire manuals which on average saved the Department of Labor 15-20 hours. - Used QA tools; HP ALM & UFT which allowed for thorough testing of new features and existing defects.
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Director Of Information TechnologyUniversity At Albany, Suny May 2017 - May 2018Albany, N.Y., Us- Director of Information Technology in the Student Association (SA) a newly established department for the Student Association.- Webmaster for site linked below. Access to university server folders to edit the content on the site.- Hosting programs that promote technology with organizations like NSBE (National Society of Black Engineers). These programs focused on everyday user productivity, and Cyber Security. -
Library Systems Student AssistantUniversity At Albany, Suny Nov 2016 - May 2017Albany, N.Y., UsTech Support (replacing/fixing damaged hardware, updating software and maintaining University's computers).
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Student Association InternUniversity At Albany, Suny Oct 2016 - Dec 2016Albany, N.Y., UsUpdating the Universities website with new content on Student Association page.
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Program ManagerIbm Jun 2017 - Aug 2017Armonk, New York, Ny, Us- Augmented IBM’s educational partnership programs by expanding student internships through external partnerships at flagship 9-14 P-TECH school model.- Supervised over 44 IBM interns at different sites and provided peer leadership through the interview & placement process for student interns. - Documented IBM internships throughout Chicago, Connecticut, Upstate NY, and NYC.
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Sales InternAmp Smart. Jan 2017 - Apr 2017Lehi, Utah, UsParticipated in Sales Blitz in Louisville, Kentucky for two weeks over winter break. Continued to participate in sales program on Saturday's throughout Spring 2017 Semester. -
Front End Development InternIbm Jun 2016 - Aug 2016Armonk, New York, Ny, Us• Developed and improved skills in main web programming languages (HTML, CSS, JS) along with professional learning in modern web frameworks (AngularJS, NodeJS).• Touched base with basic Python to solve complicated numerical issues.
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Corporate Citizenship InternIbm Oct 2015 - Aug 2016Armonk, New York, Ny, Us- Setup interviews with potential prospects and internship host.- Assisted in P-TECH x IBM mentorship program.- Reached out to several potential partners to host interns in NYC.
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Marketing And Communications InternIbm Jul 2014 - Aug 2014Armonk, New York, Ny, UsHelped develop content for IBM's social media handles.
Joél Duran Skills
Joél Duran Education Details
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University At AlbanyComputer Science Major | Informatics Minor -
FreecodecampResponsive Web Design && Javascript Algorithms & Data Structures
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City Tech, CunyComputer Information Systems
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Pathways In Technology Early College High SchoolComputer And Information Systems
Frequently Asked Questions about Joél Duran
What company does Joél Duran work for?
Joél Duran works for Da Poets Room
What is Joél Duran's role at the current company?
Joél Duran's current role is Founder.
What is Joél Duran's email address?
Joél Duran's email address is jo****@****ibm.com
What schools did Joél Duran attend?
Joél Duran attended University At Albany, Freecodecamp, City Tech, Cuny, Pathways In Technology Early College High School.
What skills is Joél Duran known for?
Joél Duran has skills like Microsoft Office, Public Speaking, Powerpoint, Microsoft Excel, Research, Leadership, Microsoft Word, Project Management, Management, Customer Service, Program Management, Html.
Who are Joél Duran's colleagues?
Joél Duran's colleagues are Vivian Li, Josephine Hinton, Turabkhan Jahid, John William, R Czm, Jorge Cancino, Abdelali Zitouni.
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