Joel Dueck Email & Phone Number

Tulsa, Oklahoma, United States

Tulsa, Oklahoma, United States

• Complied with state regulations regarding the handling, documentation, and waste disposal for cannabis as a controlled substance
• Used hot block digestion and ICP-MS analysis to conduct quantitative analysis of heavy metals to ppb levels for up to 100 cannabis samples per day
• Demonstrated appropriate aseptic technique to prepare up to 180 daily microbiological samples for PCR extraction and total yeast and mold (TYM) plating
• Prepared up to 120 daily incoming cannabis samples of various sample matrices for quantitative analysis by homogenizing sample material, measuring moisture content, and extracting analytes from sample material
• Performed weekly preventive maintenance on ICP-MS instrumentation
• Provided input and feedback to laboratory management regarding SOP revisions and documentation requirements

Broken Arrow, Oklahoma, United States

• Operated cyclotron and chemical processing equipment to manufacture 100+ daily doses of radioactive injectable pharmaceutical biomarkers for PET medical imaging
• Produced accurate and FDA-compliant pharmaceutical quality control test results on radiopharmaceutical finished products with less than 40-minute turnaround time
• Performed preventive maintenance and minor repairs to analytical laboratory instrumentation: Bioscan Thin Layer Chromatograph, Gas Chromatograph, Ion Chromatography system
• Assured Department of Transportation compliance through radioactivity surveys and proper Bill of Lading documents for the shipment of 50+ hazardous radioactive material containers per day
• Supported on-the-job training for new site employees by demonstrating, teaching, and observing specific job functions
• Demonstrated appropriate aseptic technique to clean and sterilize ISO Class 8 and ISO Class 5 sterile operating environments required for the compounding of injectable radiopharmaceuticals

Broken Arrow, Oklahoma, United States

• Fulfilled online grocery orders by shopping for requested items, conducting point-of-sale transactions and loading completed orders into customer vehicles
• Collaborated with team members and management to implement new workflow and quality control steps, reducing weekly customer refund requests by up to 50%
• Conducted quality checks of online grocery orders to correct errors in order fulfillment
• Recommended substitutions to customers via telephone for out-of-stock grocery items
• Maintained customer service expectations by answering questions from in-person customers

Tulsa, Oklahoma Area

• Quantified inorganic contaminants in wastewater samples via laboratory instrumentation
• Compiled data for annual assessment of laboratory instrument sensitivity, in compliance with regulatory requirements
• Created process flow diagrams for four wastewater treatment plants, allowing new employees to better visualize wastewater operations
• Improved the tracking and resolution of laboratory documentation errors through email and spreadsheets
• Ensured accuracy and completeness of laboratory results and procedural compliance by reviewing coworkers’ laboratory documentation
• Updated standard operating procedures to reflect current laboratory practices

Tulsa, Oklahoma, United States

• Earned an average 20% gratuity for providing customer service to patrons in a unique restaurant/bar with access to a library of 1000+ board games
• Encouraged repeat business through appropriate resolution of customer concerns and complaints
• Conducted daily close-of-business tasks, including cash reconciliation and oversight of kitchen, bar and dining room cleaning
• Provided on-the-job training to new hires

Tulsa, Oklahoma, United States

• Earned an average 20% gratuity for providing customer service to patrons in a unique restaurant/bar with access to a library of 1000+ board games
• Supported the training of incoming waitstaff by creating a robust training outline and conducting on-the-job-training
• Assisted customers of various ages and skill levels in the selection of appropriate board game rentals from the onsite game library
• Instructed board game players in the setup and rules for 50+ board games

Holland, MI

• Established consistency in employee performance and skillsets by developing and delivering a 5-week comprehensive training program for new laboratory employees
• Implemented laboratory training program improvements in response to FDA 483 Observation
• Expanded laboratory employee technical skills by conducting training for laboratory techniques and instrumentation, including HPLC, UPLC, GC, ICP-AES, FT-IR, UV-Vis, Dissolution Apparatus, Titrations, TOC, pH Meter.
• Reduced computer-based training time by up to 10% by customizing LMS training assignments based on employee job functions
• Trained ten laboratory employees in the use of electronic laboratory data capture software, increasing data accuracy, data integrity, and testing efficiency
• Applied procedural improvements for laboratory instrumentation software, improving data integrity and consistency

Holland, Michigan

• Performed qualitative and quantitative cGMP laboratory analysis of pharmaceutical products using HPLC, UPLC, dissolution apparatus, FT-IR, GC, pH meter, and other laboratory instrumentation
• Reduced delays in laboratory data reporting by maintaining >99.5% laboratory documentation right-the-first-time
• Verified co-workers’ laboratory documentation to assure compliance with company procedures and regulatory requirements

Goshen, Indiana

* Performed daily Accounts Payable and Accounts Receivable bookkeeping functions* Provided superior customer service by greeting visitors and answering telephone inquiries* Supplied expert knowledge for company policies and employee benefits

Goshen, Indiana

* Assisted in determining customer specifications for customized K-12 school intranet with 10,000+ users* Developed and maintain web-based intranet functionality using PHP

Goshen, Indiana

* Developed and implemented modifications to custom-built AS/400 database for internal customers

Bachelor Of Science (B.S.), Chemistry

Activities and Societies: Senior Class President; Student Involvement Hall of Fame; Residence Hall Association; Student Government.

Education record