Joel Morales Muñoz Email and Phone Number

Creation of Business Reports: Creation of a variety of submittal charts and deliverable documents, such as Preventive Maintenance and Annual Calibration reports and Yearly Frequency and Strike Contingency Plans, among others. Creation of project quotes and forms.Data entry: Capture data from HVAC controls into daily logs.CMMS Operator: Monitoring of maintenance requests and dispersing tasks among staff, entering of PPM schedules, generation of work orders and assignments, status changes of work orders received in the system, tracking of parts, materials and inventory and creation of management reports, among others.Building Supervisor: Management of employees, coordinating schedules and enforcing property policies. Maintenance assessments, building inspection, coordination with inspectors, contractors and vendors. Addressing complaints and providing emergency assistance.

Data entry: Capture data from imaged document into an index database.

Indexing Validation / Verification: Metadata is extracted and added to electronic image, then verified.Document Prep: Documents are prepared for imaging according to the job specifications. Once complete, the box is checked for errors making sure the paper is prepared properly and the document separation is correct.

Analytical workshops: Transactions processed are reviewed to ensure that the information presented is accurate and in accordance with customer requests. Maintenance associated with the process of Coordination of Benefits is performed applying the established rules. According to applicable laws, evaluation is done to determine the actions to be taken on customer requests. Digitization of relevant documentation applied to processed request procedures.Data entry: Error reports resulting from electronic eligibility processes are analyzed and entries to the system are corrected as requested by customer. The activation of policy holders in PBM systems is corrected if necessary.