Joel Fuelling Email & Phone Number

Chicago Illinois

Investigation of potential bugs, newly shipped features, general product inquiries, and testing within multiple environments to replicate customer behaviors to provide resolutions.

Chicago, Illinois, United States

Acquired fluency in multiple frameworks. Apply essential object-oriented programming concepts, leveraged JavaScript and React, Incorporated functionality from third-party APIs. Added style and app design nuance with Python, Django, continuous deployment, and SDLC best practices including Git work-flow and version control.

Chicago, Illinois, United States

Implemented Excel-based metrics to track inbound/outbound shipments, resulting in $450,000 in ASR-contributed revenue.Cross-trained team member for a client support role within the company due to outsourcing of our department.Managed a test and refurbishment outsourcing program reducing spending on new products by $75,000 annually.Successfully supported moving the physical operations department, transferring $1.2 million of inventory between warehouses without any product loss.

Greater Chicago Area

Conducted in-depth analyses in Excel for top clients' “reasons for failure” metrics reducing costs by $35,000 annually.Received two quarterly awards for innovation and excellence as an Implementation Analyst creating and utilizing actionable data.Advanced to a subject matter expert within a Large Format team (Malls, BigBox retail) in 2017 after being the top contributor to the North America Retail support team for 6 consecutive months.Oversaw audit program for Westfield Malls across the US, verifying accurate customer counting of 300+ devices, $100,000 of recurring monthly revenue, and working with a 3-person NTT data team in India.

Greater Chicago Area

Greater Chicago Area

Cleveland/Akron, Ohio Area

Renovation and the remodeling of interior and exterior spaces using learned skills from on-the-job training. Contributions to the interior design process, drafting client proposals, and tax document/receipt input using Quicken. While at Spaulding Home Solutions, I attended college full-timeto acquire an associate's and bachelor’s degree.

Mansfield, Ohio Area

Over 6 summers I worked as a counselor to provide kids ages 8-15 with a safe, respectful, fun, and memorable experience. My 6th year I was promoted to Program Director overseeing 36 counselors, creating and implementing various activities for 180+ campers, and monitoring the well-being of counselors and campers throughout the summer. Other responsibilities included conducting employee reviews, grounds maintenance, and minor inventory management.

Bachelor'S Degree, Marketing

Associate'S Degree, Business Administration And Management, General