Experienced, skilled, and reliable editor, librarian, and knowledge manager with excellent technical, interpersonal, and time-management skills, consistently exceeding organizational and customer service benchmarks and goals.I improve content and workflows through a creative, self-motivated, and highly organized work ethic, acting strategically with new technologies and drawing on team members’ strengths to manage multiple, complex projects in a fast-changing environment.Expertise in: Editorial Acquisitions, Development, & Production Librarianship Customer ServiceCopyediting & Proofreading Higher Education, Legal & Trade PublishingContent Creation & Substantive EditingBudgeting & Scheduling Metadata Control & MaintenanceContent ManagementAvailable to discuss new opportunities in the GTA or virtual (remote), please contact me at joel.gladstone01@gmail.com.