• Team Management & Development• Selling & Floor Management• Brand Champion• Operations

• Set up and manage concession counter and relative business at Fortnum & Mason London flagship store. • Facilitate events delivery to strengthen brand presence, elevating post-covid sales performance in 6 months. • Signal, validate and propose innovative business opportunities for the locality. • Collaborate with the store team to optimise the quality of customer experience through exceptional service delivery (consultation & personalisation), increasing post-covid conversion rate… Show more • Set up and manage concession counter and relative business at Fortnum & Mason London flagship store. • Facilitate events delivery to strengthen brand presence, elevating post-covid sales performance in 6 months. • Signal, validate and propose innovative business opportunities for the locality. • Collaborate with the store team to optimise the quality of customer experience through exceptional service delivery (consultation & personalisation), increasing post-covid conversion rate over six months. Show less

• Lead and collaborate within co-creative teams.• Identify client's needs and structure tactical consultation translating research insights, trends and competitive landscapes into innovative solutions for specific projects within various industries (notably Education, Entertainment & Events, Performing Arts, Community Development, Tourism and Retail).• Create goal-oriented roadmaps for startups and established accounts.• Guide project and resource prioritisation, optimisation, and… Show more • Lead and collaborate within co-creative teams.• Identify client's needs and structure tactical consultation translating research insights, trends and competitive landscapes into innovative solutions for specific projects within various industries (notably Education, Entertainment & Events, Performing Arts, Community Development, Tourism and Retail).• Create goal-oriented roadmaps for startups and established accounts.• Guide project and resource prioritisation, optimisation, and other activities within different companies and organisations.• Foster strategic and highly experiential collaborations with established partners such as Seychelles National Arts Council, Seychelles Broadcasting Corporation, Seychelles Tourism Board, Haiku Media (South Africa), RIKOKO (USA), DS SMITH (UK), Systems Innovation Hub London, OpenIDEO, artists such as Melanin Migration: Brothers in Arms (UK) and other creative entities.• Develop & deliver engaging presentations for clients to promote offerings to engage buy-ins and foster partnership opportunities.• Work with Innovation Leadership and within project teams to ensure innovation solution aligns with the current goals and project strategy. Show less

• Conceptualise, design, develop and facilitate engaging students' sessions on innovation approaches using hybrid teaching techniques. • Monitor, analyse and review teaching and learning strategies to determine the effectiveness of current initiatives and implement modifications where needed. • Work with the leadership team to optimise the prioritisation of decisions focused on students. • One-to-one and group mentoring for over 60 students from a wide range of subjects and… Show more • Conceptualise, design, develop and facilitate engaging students' sessions on innovation approaches using hybrid teaching techniques. • Monitor, analyse and review teaching and learning strategies to determine the effectiveness of current initiatives and implement modifications where needed. • Work with the leadership team to optimise the prioritisation of decisions focused on students. • One-to-one and group mentoring for over 60 students from a wide range of subjects and diverse backgrounds to drive personal, academic, and professional growth. Show less

• Led a co-creative multinational team of 6 whilst collaborating with the broader project and management team to readapt a live physical event concept as a live online event (delivered in partnership with 16 industry guest speakers to a target specific audience of 200 global participants). • Developed and fostered a defined yet agile roadmap of action points & project goals to manage the remote working process and sustain stakeholder engagement; transition, re-ideation, testing and refining… Show more • Led a co-creative multinational team of 6 whilst collaborating with the broader project and management team to readapt a live physical event concept as a live online event (delivered in partnership with 16 industry guest speakers to a target specific audience of 200 global participants). • Developed and fostered a defined yet agile roadmap of action points & project goals to manage the remote working process and sustain stakeholder engagement; transition, re-ideation, testing and refining to successful event delivery. • Conducted rigorous cultural surveys and extensive analysis to develop and design audience personas and user experience blueprints to ensure delivery of the best quality experience. • Strategised on marketing collateral to drive audience engagement. Show less

• Coordinate campus logistics and operations to optimise the quality of customer experience. • Led multinational and cross-functional teams of more than 10 to effectively implement activity strategy and execute quality service delivery to wide multinational demography of various ages. • Identified and advocated for improvement with the Service System Blueprint to improve holistic stakeholder experience; sustain above 75% staff and customer re-engagement.

• Worked in a co-creative team, conducting and analysing research findings to refine clients' concerns. • Report findings and subsequent insights to project lead; leverage understanding of relative industry innovation trends to advocate for adaptability to market changes to sustain competitive advantage. • Conceptualise data to develop and design an innovative and strategic C2C through B2B model to establish the client as a pioneer in achieving UK's recycling goals.  • Propose a… Show more • Worked in a co-creative team, conducting and analysing research findings to refine clients' concerns. • Report findings and subsequent insights to project lead; leverage understanding of relative industry innovation trends to advocate for adaptability to market changes to sustain competitive advantage. • Conceptualise data to develop and design an innovative and strategic C2C through B2B model to establish the client as a pioneer in achieving UK's recycling goals.  • Propose a unique system and certification method to onboard new and solidify existing client stakeholders and partner networks to reach, sustain and enlarge the client's vision. Show less

• Employed educational and dance pedagogy to groom trainee dancers and dance teachers internationally to achieve 100% pass rates in international dance exams in various dance styles. • Guided the foundation and interim assessment for an emerging local dance festival and event outreach.• Partner with over 60 dance practitioners to identify future strategic opportunities for regional and international artist placements; this included partnerships with Les Freres Joseph (Mauritius), Rary… Show more • Employed educational and dance pedagogy to groom trainee dancers and dance teachers internationally to achieve 100% pass rates in international dance exams in various dance styles. • Guided the foundation and interim assessment for an emerging local dance festival and event outreach.• Partner with over 60 dance practitioners to identify future strategic opportunities for regional and international artist placements; this included partnerships with Les Freres Joseph (Mauritius), Rary (Madagascar), Tahala (Madagascar), Centre Choreographique Chantal Brown (Reunion), Jazzart Dance Theatre (South Africa), Midgardsskolan Institute of Learning (Sweden), Cheonan World Dance Festival (South Korea); 100% widen organisation’s stakeholder and consumer network.  • Leveraged broad knowledge of business and market forces to make effective changes and improvements to the operational business model; 75% improved stakeholder engagement and 75% business profit. • Produced and directed the creation of experiential performances and events for international theatre, tv, corporate and commercial projects; casting, choreography, venue selection and scenic design. • Positively affected global international communities by collaborating to fruitfully deliver strategic cultural, leadership and mentorship outreach programmes through dance. Show less