Joel Hawley Email and Phone Number
Joel Hawley's Location
Greater St. Louis, United States, United States
Joel Hawley's Contact Details
Joel Hawley work email
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Joel Hawley personal email
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Joel Hawley phone numbers
About Joel Hawley
Adaptive business transformation leader with over 18 years of Information Technology, Product Management, and Customer Operations delivery. Focused on providing services that drive business/technology/product strategy, deliver program objectives, establish appropriate governance controls, and facilitate organizational change. Industry experience spans across Fortune 100 corporations and small businesses. Excels at understanding stakeholder requirements, business processes, technical integrations, and data management to effectively evaluate and communicate impacts to achieve desired results. Excellent communicator that builds strong relationships across all levels of the organization in diverse and high-growth environments.
Joel Hawley's Current Company Details
Joel Hawley Work Experience Details
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Sr. Principal TechnologistCharter Communications May 2021 - PresentStamford, Connecticut, UsUtilize subject matter expertise of existing and proposed business process and information system capabilities to translate business needs into defined solutions, and identify system and organizational impacts for the next generation mobile and legacy billing solution strategy.
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Consultant (Solutions Architect Iv)Charter Communications May 2020 - May 2021Stamford, Connecticut, UsUtilize subject matter expertise of existing and proposed business process and information system capabilities to translate business needs into defined solutions, and identify system and organizational impacts for the next generation mobile and legacy billing solution strategy.
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Consultant (Business Architect, Intake Lead & Program Lead)Charter Communications Jan 2018 - May 2020Stamford, Connecticut, UsResponsible for the redesign, implementation, and ongoing management of new project and enhancement requests for the $30M+ strategic agent desktop portal portfolio. Managed the department 2020 capital budgeting activities and a team of business architects to provide technical billing and operational business subject matter expertise. Served as Program Lead for Biller Standardization Program in support of overall Service Delivery Platform strategy.
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Consultant (Business Architect & Intake Lead)Charter Communications Apr 2017 - Dec 2017Stamford, Connecticut, UsResponsible for the design, implementation, and ongoing management of a standardized intake process with associated ideation and initiation project delivery artifacts for the billing integration and standardization portfolio. Utilized subject matter expertise of existing and proposed business process and information system capabilities to translate business needs into defined solutions, identify system and organizational impacts, and ensure alignment with sponsors and stakeholder leadership.
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Partner & Vp, Account ManagementTelesis7 Management Consulting Jan 2019 - May 2021Chesterfield, Missouri, UsLeader for account management functions including client account strategy, WO/SOW management, client care, consultant care, performance management, and technology strategy. Responsible for multiple back-office functions such as mapping the order to cash business process, client invoicing, consultant time and expense reporting, and software assurance. Assisted with business development, payroll, HR, and talent management functions. -
Director, Client ServicesTelesis7 Management Consulting Apr 2017 - Dec 2018Chesterfield, Missouri, UsFull-time billable consultant for client while being responsible for multiple back-office functions such as client invoicing, consultant time and expense reporting, software assurance, financial analysis, and social media strategy. Assisted with business development/sales functions and other back-office functions such as payroll, HR, and talent management.
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Manager, Application Services Group Quality Assurance ServicesHalliburton Jan 2017 - Apr 2017Houston, Texas, UsResponsible for managing a team of 125 resources across four vendors in multiple international locations with overall responsibility for quality assurance and testing of all applications supported by the IT Application Services Group. Continued the implementation of an overall QA strategy focused on continuous improvement, automated testing, agile project delivery methodology alignment and adherence to established processes and standards. -
Delivery Manager, It Psl & Real Time ApplicationsHalliburton Jul 2015 - Dec 2016Houston, Texas, UsResponsible for managing a team of 10+ application analysts in multiple geographic locations with overall responsibility for the delivery, global deployment, and ongoing functional support of the next generation Real Time Solutions program, internal software development platforms and services, and Real Time and Product Service Line technical software portfolio spanning the needs of internal product service lines and external customers, enterprise-wide applications, and individual business unit-specific applications.
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Business Operations ManagerHalliburton Jun 2014 - Jul 2015Houston, Texas, UsResponsible for ensuring the definition of and adherence to business processes and governance while managing the communication and publication of content, learning resources, financial reporting and forecasting, and other relevant operational metrics for the internal software development platforms, Product Service Line (PSL) and Real Time applications supported by Information Technology (IT).
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Consultant (Pmo Process & Governance Sme)Halliburton Jan 2013 - Jun 2014Houston, Texas, UsResponsible for designing a scalable Governance framework with a structured set of operating models for strategic oversight and processes enabling the interaction between internal software development community and a new operational organization in support of a multi-year, multi-million dollar program to implement an internal software development platform.
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Manager, Strategic Program ManagementCharter Communications Jul 2012 - Jan 2013Stamford, Connecticut, UsResponsible for managing a team of 10+ business analysts (BAs) in multiple geographic locations with overall responsibility for the successful execution and delivery of business analysis processes and deliverables for Strategic Program Management Office (SPMO) initiatives sponsored by Product Management.
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Manager, Enterprise IntegrationCharter Communications Sep 2007 - Jul 2012Stamford, Connecticut, UsResponsible for translating business needs into defined solutions and integrate cross-departmental solutions to ensure maximum benefit to the enterprise. Utilized subject matter expertise and understanding of existing and proposed business processes and information system capabilities to ensure integration of all solutions. Ensured proper project portfolio management and best practices were executed and business goals and objectives were achieved.
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Sr. Business AnalystCharter Communications Aug 2006 - Sep 2007Stamford, Connecticut, UsResponsible for eliciting, documenting, and managing requirements for IT initiatives.
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Business Analyst IiCharter Communications Nov 2005 - Aug 2006Stamford, Connecticut, UsResponsible for operational support of online ordering solution within IT for new product offerings, rate adjustments, and campaign offerings for Online and Retail marketing channels. Served as Lead Business Analyst for Order Automation program to develop an Enterprise Product Catalog for Online, Retail and Direct Sales marketing channels and a Business Rules Engine to automate online orders eliminating the need for manual customer service representative (CSR) involvement, saving the company between $7-26 per online order.
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Consultant (Systems Analyst)Charter Communications Jan 2005 - Nov 2005Stamford, Connecticut, UsResponsible for managing, documenting, designing, developing, testing, and implementing Web Self Care Online Ordering Redesign projects for both CSG and Convergys (ICOMS) billing systems. Provided reporting, testing, and troubleshooting support for both CSG and ICOMS Web Self Care online ordering solutions and electronic bill presentation and payment applications.
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ConsultantCatholic Health Association Of The United States Oct 2004 - Dec 2004St. Louis, Mo, UsResponsible for leading National Community Benefit Summary Report project by devising methods to collect and organize quantitative community benefit inventory data from hospitals and systems and effectively report them for the 2005 Assembly. Performed general query and reporting support. -
ConsultantAerospace Systems & Technologies, Inc. Jun 2004 - Jul 2004Responsible for general IT assistance in areas of security, asset management, network, desktop and device support, and basic content management for company web site.
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InternAnheuser-Busch Companies, Inc. May 2003 - Feb 2004St. Louis, Mo, UsResponsible for generating metrics presentations for MSG management. Developed, tested and implemented Intranet site changes including web-based training portal to assist company help desk. Performed lab testing and documented common release business processes.
Joel Hawley Skills
Business Process Improvement
Business Analysis
Program Management
Integration
Project Management
Project Portfolio Management
Management
Telecommunications
Leadership
Sharepoint
Strategic Planning
Process Improvement
Vendor Management
Product Management
Requirements Gathering
Sdlc
Pmo
Budgets
Resource Management
Analysis
Change Management
Pmp
Business Requirements
Software Documentation
Information Technology
Business Intelligence
Governance
Requirements Analysis
Enterprise Software
Consulting
Software Development
It Strategy
Cost
Project Delivery
Business Relationship Management
Testing
Visio
Six Sigma
It Governance
Strategic Planning And Roadmaps
Financial Management And Budgeting
Troubleshooting
Security
Scope And Requirements Management
Business Case Preparation And Measurement
Business Architecture
Business Strategy
Information Technology Strategy
Product Lifecycle Management
Joel Hawley Education Details
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Fontbonne UniversityBusiness Administration -
Saint Louis UniversityManagement Information Systems
Frequently Asked Questions about Joel Hawley
What company does Joel Hawley work for?
Joel Hawley works for Charter Communications
What is Joel Hawley's role at the current company?
Joel Hawley's current role is Business Architect, Delivery Lead, & Servant Leader.
What is Joel Hawley's email address?
Joel Hawley's email address is jo****@****is7.com
What is Joel Hawley's direct phone number?
Joel Hawley's direct phone number is +1.713.759*****
What schools did Joel Hawley attend?
Joel Hawley attended Fontbonne University, Saint Louis University.
What are some of Joel Hawley's interests?
Joel Hawley has interest in Leadership, Children, Cooking, Technology, Environment, Education, Finance, Poverty Alleviation, Science And Technology, Music.
What skills is Joel Hawley known for?
Joel Hawley has skills like Business Process Improvement, Business Analysis, Program Management, Integration, Project Management, Project Portfolio Management, Management, Telecommunications, Leadership, Sharepoint, Strategic Planning, Process Improvement.
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