IT Services For Central Wisconsin BusinessesFast Response TimeDo you know what the number one complaint we hear about our competitors when our customers transition to us? It is their slow response times causing lost productivity! At PC PORTAL, we maintain engagement times within 15 minutes or less which allows our customers to focus on their business.Single point of contactComplete responsibility and externally audited by a third party. We work with your existing vendors and know your systems inside out.No risk agreements, guaranteed results.We often hear from attorneys about how frustrating it is to make a decision about their IT. At PC PORTAL, we focus on a 30 day rolling contract, because it’s our responsibility to continually earn your business.Affordable, Fixed Price, Purpose Built Solutions for Your Unique Business

Influential member providing guidance for Trizetto QicLink upgrades and ICD-10 compliance for a Fortune 50 health benefits company. Worked closely with vendors, internal resources, offshore developers, and several management layers to provide insight and expertise for the cross-platform migration. Offered direction and best practice on hardware deployments and provided several key cost-savings techniques leading to a more efficient deployment.

• Collaborated with vendors and several internal resources to implement Microsoft System Center Data Center Suite, including: Service Manager 2012SP1, Virtual Machine Manager 2012SP1, Orchestrator 2012SP1, App Controller 2012SP1, and Configuration Manager 2012SP1 producing a holistic solution of automation, end-user self-service, and reducing workload for help desk staff.• Performed as principal lead and collaborated with project management, IT management, infrastructure systems administrators, and several department managers to implement IPSwitch Move-IT DMZ and Move-IT Central. Features and functionality consist of central file repository for over 250 internal and external users, incorporated several user authentication sources including role privileges, and employed several network layers to maintain PCI compliancy.• Recommended and replaced internally hosted web-proxy with a cloud based solution and scaled it to the entire organization. Deployed ADFS Single Sign-On functionality to support change in infrastructure and allow for future growth of other SSO technologies.• Provided direction to IT Management in determining best option for a disaster recovery facility to house and maintain backup equipment. Implemented failover functionality, including several Microsoft technologies: DFS-R, Exchange 2007 CCR replication, and Server 2012 virtual machine replication.• Conducted interviews, technical role overviews, and providing Human Resources with candidate feedback to help hire new engineers. • Led seven person team overseeing the maintenance of Windows 2008R2 domains for several locations with improved SLA uptime (99.9%) including: file and print, SQL server 2005-2012, Group Policy, IIS, Exchange 2007 (CCR), Microsoft System Center 2012 Suite, Terminal Services, and Hyper-V.

• Part of a seven person team overseeing the maintenance of Windows 2008R2 domains for several locations with 99% SLA uptime and coverage including: file and print, SQL server 2005-2012, Group Policy, IIS, Exchange 2007 (CCR), Microsoft System Center 2012 Suite, Terminal Services, and Hyper-V.• Improved server security using CIS standards implemented using Active Directory Group Policy across domain controllers, servers, and workstation.• Performed as technical lead and converted existing physical server hardware to a virtualized environment, thus reducing data-center power consumption by forty percent.

• Provided system and infrastructure support for Windows 2003 domains for several locations and coverage including: file and print, SQL server, Group Policy, IIS, Microsoft System Center, Terminal Services, and Hyper-V. Delivered server and application support of more than two hundred fifty servers and applications.• After six months consulting, hired as full-time systems administrator at Wausau Financial Systems.

Sole member, provided server and workstation maintenance for growing business with approximately fifty users. The hardware and software management included: five servers, fifty workstations, VPN - gateway-to-gateway and PPTP, Sales Force, network, SharePoint, Active Directory, Exchange, and BlackBerry Enterprise Server. In the growth process successfully added large capacity uninterruptible power supply (5kva). Functioned as move-coordinator when the primary office location switched – the process involved moving the all server /workstation /network and phone hardware.

• Part of a two-person team, analyzed, developed and maintained thirty web sites. Of the total sites, fifteen were e-commerce sites with shopping carts that were highly customized, including: Internationalization, handled above 250 (and higher) daily transactions for most sites, extranet connectivity to external site partners, and scheduled order processing. All sites involved knowledge of HTML and developed in ColdFusion 7 and SQL Server 2000.