Joe Livsley Email & Phone Number

Manchester, England, Gb

United Kingdom

Manchester Area, United Kingdom

Northern Europe

Northern Europe

Leading E2E process reviews across key business processes, bringing together cross functional teams to identify pain-points, define root causes and implement solutions. Increasing internal Lean capability across Northern Europe by training, coaching and developing team members through Lean accreditation.

Manchester Area, United Kingdom

Working across the UK regional branch network to map E2E process to with colleagues and identify opportunities to remove waste and amplify value added activity, a key enabler to the ambitious growth strategy.

Manchester, United Kingdom

Leading workstreams across many business units. Focusing on solving complex business problems to increase the efficiency and effectiveness of E2E processes. Building capability within local teams to ensure continuous improvement was embedded as part of how they do thing.

Manchester, United Kingdom

Working as part of a strategic pillar optimising operations within the Funeralcare business. Leading a team responsible for the design, build and application of a labour model and workforce management solution.

Manchester, United Kingdom

Working within the Retail Business Improvement team, I act as the SME for Continuous Improvement approach and methodology, helping deliver a leaner operating model across our ~2500 store estate. Being part of a retail wide programme which aims to review our end-to-end store processes to come up with better ways of working, enabling the transformation of our stores in being better and more innovative spaces for both our colleagues and our customers.

Manchester, United Kingdom

I worked as part of a retail wide labour model programme I act as the process SME who is responsible for supporting the design, build and test of a new solution while considering the impact on business as usual processes. I work with key stakeholders both internally and externally to map and define business requirements essential to deliver great customer experience, in an effective and efficient way.As part of my BAU role I work to identify process/operational inefficiencies and improvement opportunities were waste can be removed, and processes be simplify and automated, using Lean and CI tools and techniques. I present stakeholders with options and recommendations, leading them through to successful implementation.

Manchester, United Kingdom

I worked as part of Shared Services Operations acting as the Centre of Excellence responsible for executing radical process re-engineering across our global teams, working in an agile way. Responsible for removing complexity and organisational duplication. Working in collaboration with the business areas to improve the customer experience and to deliver services at the lowest sustainable cost.

United Kingdom

I worked in close collaboration with business stakeholders, leading and contributing to specific elements of diagnostic analysis, technical design, and the implementation of suitable, customer oriented improvement solutions. I work within a diverse number of bank wide projects which involve; Op Model, service design, customer journey mapping and operational excellence, with Lean and CI methodologies.

Bolton, United Kingdom

I was responsible for introducing the effective deployment, development and delivery of World Class methodology into operational management, using CI and Lean tools as part of comprehensive system for improving safety, quality, productivity, and reducing breakdowns. I lead World Class methods, developing the technical pillar leaders, and also driving the management commitment, crucial to successful implementation.

Manchester, United Kingdom

I was responsible for managing a workforce of upto 50 FTE in accordance with leadership charter - to meet quality, financial, customer and employee targets and objectives.