Joel Jose Email & Phone Number

Berlin, Germany

* Deliver exceptional customer service by understanding customer needs and recommending the right performance apparel and footwear solutions.* Drive sales by promoting Under Armour products, upselling, and cross-selling to maximize customer satisfaction and revenue.* Maintain in-depth knowledge of product features, benefits, and technical specifications to.

Berlin, Germany

• Directed the recruitment process, including sourcing candidates, interviewing, and extending job offers
• Administered HR software to manage employee records, produce reports and maintain accuracy
• Developed and executed employee retention strategies encompassing engagement initiatives, performance management systems, and staff development programs
• Advised management on HR policies, employment regulations, and best practices in human resources management
• Managed digital analytics for the company’s website and social media, delivering strategic insights and recommendations
• Ensured the confidentiality and compliance of personnel records with corporate and regulatory standards

India

• Partnered with the management team to coordinate on-boarding and off-boarding processes
• Coordinated and set up meeting materials, presentations and audiovisual systems
• Evaluated the effectiveness of KPIs regularly
• Supported HR processes by administering tests, scheduling appointments, conducting orientations, maintaining records and information
• Supported the team by getting in contact with internal and external stakeholders

Berlin, Germany

• Coordinates and provides strong hands- on training to new associates in the Manufacturing facility
• Self- managed with little supervision
• Updates and publishes all relevant training records and plans on a weekly basis
• Maintains associate training files
• Maintains training materials
• Receiver: Receive and scan packets and label for further processing

Kerala, India

• Defined and aligned the company's vision, mission, and strategic goals with prevailing market opportunities and industry trends
• Cultivated partnerships with stakeholders, clients, and partners, fuelling business growth through new deals and contract negotiations
• Managed event planning and logistics, ensuring seamless execution by implementing effective procedures
• Led recruitment efforts, developed staff, and fostered a team-oriented environment to enhance productivity
• Administered budget oversight and cost control and identified new revenue streams to ensure sustained profitability
• Crafted marketing strategies to enhance brand visibility, overseeing social media, website content, and promotional activities

India

• Managed daily operations, including customer service, inventory management, and sales processes
• Oversaw financial operations such as budgeting, payroll management, and expenditure tracking
• Ensured timely delivery of goods and services by maintaining solid relationships with key suppliers
• Implemented quality control procedures that significantly reduced product returns and customer complaints
• Established and nurtured long-term relationships with key clients, fostering sustained business partnerships
• Resolved client issues effectively, ensuring ongoing business and customer satisfaction

Master Of Science, Msc. International Business Management

• Marketing, business administration, Human Resources, corporate social responsibility,

Bachelor Of Commerce, Finance

• Finance accounting, business management, administration, accounting and taxation

Diploma Of Education, Logistics, Materials, And Supply Chain Management

• Inventory management, Transportation, Warehousing and distribution, Demand forecasting