Ml Data Associate
Current• Provided support for incoming tickets including extensive troubleshooting tasks with responsibilities covering multiple products,features and services.• Delivered high-quality labeled data, utilizing in-house tools,software and guidelines to meet our Key Performance Indicators.• Performed root cause analysis to identify error patterns and identify solutions to improve quality.• Evaluated the performance and accuracy of AI models by designing and conducting rigorous testing… Show more • Provided support for incoming tickets including extensive troubleshooting tasks with responsibilities covering multiple products,features and services.• Delivered high-quality labeled data, utilizing in-house tools,software and guidelines to meet our Key Performance Indicators.• Performed root cause analysis to identify error patterns and identify solutions to improve quality.• Evaluated the performance and accuracy of AI models by designing and conducting rigorous testing, utilizing metrics such as precision and recall to ensure model quality and reliability. Show less
