Joel K. Bennett Email & Phone Number

Phoenix, Arizona, Us

Revenue & Growth: Spearheaded the software development consulting division, responsible for generating 60-80% of the company’s total revenue. Achieved consistent revenue growth, delivering 5-10% above target margins on all projects. Successfully expanded key strategic accounts, scaling from $1M to $10M annually and from $250K to $5M in another major account.Client Retention & Satisfaction: Maintained exceptional client satisfaction, consistently achieving NPS scores above 80. Through focused client management and delivery excellence, retained and expanded the company’s largest accounts, each generating over $5M annually.Platform Development & User Growth: Led the development and enhancement of a Multi-Carrier TMS for a top 5 logistics company, driving user growth from 50 to over 10,000+ and increasing average daily shipments from 25 to 4,500+. Monthly recurring revenue from this platform grew from $250K to $55M, with a maintained CSAT score of 94%.Automation & Efficiency: Exceeded automation goals for the TMS platform, achieving 100% automated shipments, compared to the initial internal performance of 20%. This accomplishment positioned the platform as the company’s #1 automation solution for SMBs.Strategic Initiatives & International Expansion: Delivered a strategy that enabled the expansion of a TMS platform into five European countries and Australia, executing the internationalization process 3X faster than internal teams with just 25% of the allocated resources. This strategic initiative opened new markets and significantly increased the platform’s global footprint.

Phoenix, Arizona, Us

Phoenix, Arizona, Us

Phoenix, Arizona, Us

Phoenix, Arizona, Us

Chicago, Illinois, Us

Cross-functional Delivery: Led teams across engineering, UX, data science, and customer success to deliver the largest client projects. Developed a prioritization framework adopted company-wide, enhancing feature delivery across 20+ teams.Client Rollout Success: Successfully managed the rollout of software to multiple plants, following a 6-month MVP deployment. Played a critical role in positioning POC solutions to new clients, significantly improving business development processes.

Chicago, Illinois, Us

Multi-Platform Product Development: Managed the development and delivery of six mobile apps, 12 web apps, and a desktop messaging app. Ensured design consistency across all platforms, leading a global team of 20 developers.- - - Realine is a logistics technology platform for the mobile economy. The app based infrastructure connects shippers, brokers, carriers, truckers and consignees in a business network. On Realine, companies and logistics professionals can communicate, share information and get end-to-end real-time shipment visibility on web and mobile devices. - - -

Chicago, Illinois, Us

CRM & Marketing Optimization: Rebuilt the CRM for 25,000+ contacts and led the distribution of marketing communications. Achieved a 450% increase in social media followers and a 50% increase in proposal acceptance rates.

Chicago, Illinois, Us

As the President of Loyola SIFE, I coordinated project meetings, bi-weekly team meetings, and monthly board meetings. I provided my team with knowledge and leadership to have a successful year and a successful future. Of the many accomplishments achieved, these are some of the most notable. • Recruiting 24 new members showing a 600% growth rate from the previous year • Continuing 1 successful project from the previous year, and starting 5 new projects that included working with individuals in Bolivia and Cambodia • Assembled an Advisory Board, consisting of 3 business leaders, 2 former SIFE students, and 2 faculty members • Regional Champions at the SIFE Regional Competitions in Chicago • Placed in the Top 40 at the SIFE National Competition in Minneapolis (180 total teams competed, close to 600 teams nationwide)On top of those accomplishments, I left structure in place to provide a successful future. 25 members will be returning to SIFE next year, and an executive board consisting of 5 members has been established to continue to build on last year’s success.

SIFE, Students in Free Enterprise is a student organization that focuses on creating lasting impacts on peoples lives. Students create projects that fill needs based on 6 competition criterion which are financial literacy, market economics, entrepreneurship, business ethics, success skills, and environmental sustainability. My position on the team is to provide assistance to each project, creating goals for each project, and making sure that members stay on task.

Performed duties that helped enhance the members experienceTrained new employees and provided excellent customer serviceInteracted with members to create a network of professionalsReceived scholarship in 2009 for top performance rating by golfers

Us

Developed managerial decision problem and research objectives that gained related to understanding the feelings, opinions, and knowledge of the Observatory in the local marketConducted primary research via descriptive surveys using qualtrics that achieved a 10% response rate.Analyzed and interpreted data using SPSSConsulted the research design for Zipcar and YPC through pretests and focus group integration

Bachelor, Business Administration; Marketing

Business And Theater

Education record