Joel Hanson Email & Phone Number

Iowa City, Iowa, United States

Des Moines Metropolitan Area

Des Moines Metropolitan Area

Des Moines, Iowa

Vitech Systems Group is one of the world’s leading providers of administration software to insurance, pension, investment, and health plan administrators. A privately held company with 1,300 employees, Vitech provides enterprise SaaS solutions and professional services to large private and government clients across the globe.Serve as the Vitech Project.

West Des Moines, Iowa

• A $330M+ performance-improvement company serving the Fortune 1000 with innovative combinations of sales incentives, large events and recognition solutions to motivate sales channels and ignite customer and employee.
• Reduced implementation time of incentive and recognition solutions by 75+%.
• Transitioned all software development to agile methodology in 2013.
• Revised platform team organization to align with marketing strategies and create internal partnerships.

West Des Moines, Iowa

• Led a team of 70 software professionals in delivering high-quality, cost-effective solutions for clients in a wide variety of industries. Solutions included custom data processing and integration systems with Web.
• Led business analysts in making key contributions to sales and was instrumental in doubling department revenue from $8M to $16M between 2006 and 2012.
• Led the successful transition of department to agile methodology in 2009.
• Significantly improved quality and release predictability to increase customer satisfaction ratings to a record 94% while reducing problem escalations to near zero from almost weekly.
• Was instrumental in establishing the firm as a magnet for strong developers with a 90+% retention rate.
• Set aside 10% of work time in the department for individual innovation and process improvement.

West Des Moines, Iowa

• Led development of the Technology Services department by building a team of business analysts with responsibility for business processes, employee placement, coaching, performance management, work direction, and.
• Achieved or exceeded all business targets.

West Des Moines, Iowa

• Served as primary liaison between clients and the development team and managed projects to define requirements and specifications, and evaluate the performance of systems at multiple client accounts.
• Doubled the profitability of a major automotive account in 18 months.
• In three weeks in 2003, created an enterprise-wide referral system that was in use through 2014.

Cedar Rapids, Iowa Area

• “Joel is an incredible asset to the product planning organization … solves complex, multifaceted problems … builds productive relationships … a key contributor … a mentor … sound judgment … a leader … accurate and.
• From 2000 through 2002 was responsible for securing capital funding for the group, approximately 20% of the budget.
• Supported multiple product lines for WorldCom telephony and data services, including Global Calling Cards, 1-800-COLLECT, Operator Services, Voice Portals, Wholesale Internet Services, Enhanced Call Routing, and VoIP.
• Built business cases and proposed projects that generated combined total savings and revenue gains of more than $25M annually.

Tallahassee, Florida Area

• Supervised the Program Integrity reporting team with five business analysts.

Tallahassee, Florida Area

• Managed Unisys contracts with its subcontractors and the State of Florida.

Madison, Wisconsin Area

• Served as the Unisys point of contact for all subcontractors on the Medicaid Evaluation and Decision Support (MEDS) program – a project that analyzed Wisconsin Medicaid claim data.

West Des Moines, Iowa

• Provided statistical analysis and led process improvement efforts for the Iowa Medicaid claims payment system, Customer Service department and Managed Healthcare unit.

Ms, Industrial Engineering

Activities and Societies: Graduate Student Senate Cumulative GPA: 3.86/4.00 Emphasis in statistical analysis and quality engineering..

Bse, Industrial Engineering

Activities and Societies: Tau Beta Pi Cumulative GPA: 4.00/4.00 Graduated with Highest Distinction. University of Iowa Presidential.