Joel Kiernan Email & Phone Number

San Jose, Ca

Responsible for all aspects of Business Process Improvement program. Work with senior leadership to identify high-value process improvement opportunities and directly manage cross-functional process improvement initiatives. Process improvement projects have spanned multiple organizational functions including Engineering, Product Planning, Finance, and Marketing. Initiatives delivered improved product quality, cost, cycle time, cross-functional alignment, and gross margins.

San Jose, Ca

Chartered by Altera’s CEO, designed and implemented an enterprise business process improvement program. Program design included all aspects of program governance, project selection, methodology, standards, and change management. Led high value process improvement initiatives and directly managed multiple cross-functional strategic initiatives including: Product Portfolio Definition, Engineering Product Development Lifecycle, Software Product Planning, and Product Cost Management. Primary responsibilities include: * Business process improvement program design and management* Executive partnership and alignment* Large cross-functional team leadership* Organizational change management

San Jose, Ca

Lead Altera's Sales and Marketing Business Systems Analysis team. Managed all aspects of application development lifecycle, training design and delivery, project management, business relationship management, and change management. Progressed from individual contributor to senior manager. Key accomplishments included co-managing 12-month CRM implementation with 100-person project team, establishment of off-shore Systems Analyst model, creation of customer-facing software license management portal, and consolidation of regional customer quote systems into single enterprise platform Systems management responsibilities included:* Sales operations * Opportunity management* Customer support* Quotes and pricing* Software license management

Long Beach, Ca

Supervised development team for multiple internal business applications including payroll, document management, contracts, and HR. Progressed from individual contributor to supervisor.Primary responsibilities included:* Requirements definition * Functional specification documentation* Project management* User training and support* System configuration management

Los Angeles, Ca

Developed distribution expense and revenue budget models incorporating productivity statistics. Automated data retrieval through end user interfaces. Generated financial forecasts, budget analysis, and processing statistics through database queries and spreadsheet models. Month-end closing through general ledger. Provided operations reporting and project analysis. Progressed from Operations Analyst to Manager.Key responsibilities included:* Management of payroll and performance incentive system for 1000 employees* Development and management of database for historical reporting * Conversion of separate payroll and performance incentive systems into single standardized system* Defined and automated payroll, performance, and expense reporting

Mba, Information Systems

Bs, Finance