In this role, I will be focusing on:1) Improving the business of today through sales excellence, price setting, hotel services, market intelligence, funding optimization and commercial improvements. 2) Creating the business of tomorrow across new business models, grants & tenders, mergers and acquisitions, contracts & partnerships and our continuum of care & assisted living offerings.3 Designing the business of the future in partnership with operational teams to build our commercial and portfolio strategy, supporting budgeting process and drive financial and operational modeling & forecasting.

Accountable for: Merger and Acquisition Activity, Price Setting, Sales Excellence, Grants and Tenders, Strategy, Market Insights and Project Delivery across a billion dollar Seniors Services business including:- Delivered $66m in NPV for the business through M&A work, leading 80 person projects to capture value at all stages. - Led the acquisition of and integration of a brand new business steam entering the low-cost care market, including leading recruitment of CEO and development of business strategy. - Created over $12m in value through grants and tenders in 6 months, including ground-up realignment of a core business stream to avoid $8m/pa loss. - Negotiated over $2m/pa in revenue and $250k/pa in direct margin through partnerships with other organisations.- Developed a $3m business line from scratch to capture a new funding stream, including personally developed operating model, systems, data capture and reporting using the Microsoft suite of tools. - Increased margin by $700k/pa by identifying and capturing an underutilised funding stream in existing business. - Successfully led multiple repricing rounds delivering upwards of 10% YoY growth in some segments without affecting sales volume.- Spearheaded engagement with government department of health to maximise revenues and influence departmental decision making. Rolled out reoccurring revenue model, expanding revenue generation by up to $4m/pa.- Led the development of region level strategy in collaboration with operational teams. - Collaborated with finance teams to create modelling and set budgets for $130m/pa business, accounting for expected regulatory changes and detailed growth modelling. - Developed varied financial models, pitch decks, papers and strategy documents to support commercial outcomes internal and external to business. - Developed and standardised site-level strategies for operations, including market, sales, capital works and pricing in consultation with operations teams.

Leading a team responsible for merger and acquisitions in the seniors space, pricing and new revenue streams.

Led 3 large-scale aqusitions, including asset and entity deals with over 1,000 clients and staff.Functions:Strategic business innovation and design. Project & lite change management. Strategic modeling, geo-spatial analysis and predictive analytics. Financial modelingProcess redesignOutcomes:1. Designed and built Machine Learning models supporting physical asset repricing2. Managed business transformation projects redesigning model of care3. Predictive analytics for clinical acuity4. Scenario analysis for new business models and long-term planning5. Management of M&A pipeline (target acquisition and due diligence)6. Responsible for design, delivery & and roll-out of business wide operational dashboards

Ongoing work delivering several projects outside normal BAU work. Working with internal stakeholders to construct business requirements. Design and delivery of technical solutions to business problems including system intergration, data modeling & workforce analytics

Offering strategic services to teams across the business. From ad-hoc analysis and process design work to fully realised project management roles. Building productionised Shiny applications for business using R framework. Integrated into data warehouses across business. Key Projects and works:Design and construction of custom enterprise-wide resource management model and application. Managed and delivered automated reporting to executive and board. Design and construction of an enterprise wise change impact model based on PROSCI change impact designBAU work including: Data Analytics Strategy Design Relationship management across business Strategic Project Business Partner to business streams

Managed and uplifted an enterprise wide technical system swap-out. Inside 5 weeks brought project from red & at risk to green. Developed change, training and communications plan plus UAT and testing scriptsEngaged and managed 4 dev teams, including 2 offshore. Increased development speed by over 50%. Led daily standups with teams, translated and rebuilt business requirements into technical specifications for system integrations. Workshopped with internal stakeholders to renegotiate schedule and developed rollout plans to sync with business expectations.

Developed fully automated M&A software for market analysis using custom built platform. Translated business expectations into quantified model for opportunity analysis. Model is now initial go/no-go for major strategic acquisitions company wide. Designed and developed custom environment inside existing infrastructure at nil cost to the business using open source tools and systems. Built universally accessible application for self-service analysis and opportunity lensing. Built, tested and introduced a financial model to assist strategic direction. Engaged with multiple business streams to integrate financial data into model Built using the Adaptive Insights platform

Customer Facing:Hundreds of customer facing interviews and insight surfacing sessionsDeep-dive interviews with customersSupported rollout of customer-business innovation collaboration space online. Business and Stakeholder Engagement:Worked with team to design and roll out new NPS and customer satisfaction systemGun-for-hire process and business mapping & design across organisationTechnical and AnalyticsPersonally developed customer mapping and rostering software still in use in org (July 2019)Reporting and analytics over customer surveys and insights. Innovation:Participated and presented to executive in blue-sky innovation challenge. Working in teams and individually to build and present a business case for new service model.

Building custom data solutions for local firms in my spare time.Working to deliver intuitive and value-adding tools for process and system analysis. Eliciting and documenting stakeholder requirements to deliver insights into firms and their operations.

Accountable for delivering results across all Computers Department categories, managing team of 7. Roles encompassed: Manager Store Technician Salesperson Sales TrainerDelivered record growth and results across the board. Increased profit by up to 30% year on year and revenue by up to 19%. Increased KPI results by 300% in some categories. Created analytical frameworks to build value for business and clients.Championed new methodology and system improvements.Utilized Excel, VBA, Access, SQL and SAP reporting systems

In my role as salesperson and Product Care Captain I serve and deliver solutions and results to customers whilst motivating and encouraging our team to achieve and surpass targets and personal bests.