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A broadly experienced Operations Manager: Familiar with a myriad of platforms and the technologies that surround them. Also, familiar with tooling such as git based source control, continuous integration and deployment systems. Demonstrated success in the design of Windows/Linux/UNIX enterprise environments, automation, configuration management systems, back-up systems, virtualization Infrastructure, database environments, internet facing systems along with analysis and fulfillment of customer needs. Recognized for high level of self-learning, building strong customer relationships, breadth of technical ability, advanced troubleshooting skills, increasing efficiency and reliability; the go to personSpecialties: • Configuration Management• Automation• Infrastructure • Enterprise support• Computing Security• Continuous integration• Resource Management• Network Architecture • Virtualization• Diagnosis, Troubleshooting and repair• New technology evaluation, adoption• Strategic Planning• Design Solutions• Root Cause analysis• Customer service• Software Development Process
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Mananger It InfrastructureRr Donnelley Jul 2024 - PresentChicago, Illinois, Us -
Manager Cloud OperationsVericast Nov 2023 - Jul 2024San Antonio, Texas, Us -
System Engineer IiiValassis Jul 2018 - Nov 2023Livonia, Michigan, Us -
Automation Engineer/Senior Linux Systems AdministratorQ2Ebanking May 2018 - Jul 2018Austin, Tx, UsTasked with helping to automate companies internal systems using primarily Ansible. -
Data Center Engineer Iv/ Senior Linux Systems AdministratorQ2Ebanking Aug 2017 - May 2018Austin, Tx, UsIn conjunction with typical daily Systems Administration tasks I act as the subject matter expert for company on premise Linux infrastructure and work directly with Development to meet their system infrastructure needs.• Created Linux patch assessment and deployment system using Ansible.• Automated various deployment processes• Standardized Linux server base image• Cleaned up and corrected a myriad of different systems.• Act as an advisor on systems related topics.• Simplified and secured yum package management systems. -
Senior Linux Systems AdministratorThe Advisory Board Company May 2015 - Aug 2017Washington, District Of Columbia, UsAside from day to day systems administration tasks other roles includes setting and implement company Linux standards, mentoring on all things Linux and functioning as subject matter expert for the companies configuration management system. Key Contributions: ∙ Learned ansible leveraging that knowledge to build vm guest provisioning system. ∙ Built Configuration Management system using puppet 4. ∙ Created and implemented standard Linux server build procedures and methodology. ∙ Automated tasks on an as needed basis using puppet, bash shell scripts and powershell. ∙ Learned puppet and foreman in order to fill a void created by staffing change and became the subject matter expert. ∙ Leverage continuous integration tools such as Bamboo to deploy code to source controlled environments(Bitbucket) ∙ Implemented network provisioning using foreman/kickstart ∙ Standardized and internal groups Oracle Database environment improving performance and uptime directly affecting company revenue stream. ∙ Mentored and helped train team members off shore and on shore. -
Senior Systems AdministratorViaero Wireless Oct 2013 - May 2015Fort Morgan, Co, UsPrimary responsibilities included helping to manage and maintain company’s extensive Linux, Unix, Windows environment (Virtual Guests and Hardware hosts). In a secondary capacity acting as the companies Oracle DBA maintaining the Billing, Point of Sale and other Oracle Databases made up of multiple Oracle 10g/11g and Microsoft SQL Server Databases. As the Senior Systems Engineer on the team I also play an active role in helping other departments with company systems and or technologies that I am experienced with, such as Exchange, Active Directory, Microsoft Lync, Open Source Technologies, Process etc.. on an as needed basis.Key Contributions: ∙ Cleaned up, and stabilized entire Oracle Database environment resulting in increased uptime. ∙ Leveraged existing reporting software allowing a more expensive existing solution to be retired reducing costs significantly. ∙ Cleaned up and utilized companies Enterprise Manager Instance for database maintenance and backups. ∙ Helped manage companywide Lync 2013 deployment. ∙ Built data extraction mechanism using shell scripting to assist with data migration efforts between billing application systems as part of major software upgrade. ∙ Built MSSQL 2012 Active/Active Failover cluster in preparation for Billing Software migration. ∙ Built proxy server web infrastructure using open source technologies in order to help secure company web facing assets. -
Senior Linux Systems AdministratorOtterbox Aug 2013 - Oct 2013Fort Collins, Co, UsHelped manage company Linux infrastructure. -
Senior Member Of Technical StaffOracle Jan 2012 - Aug 2013Austin, Texas, UsAs a systems expert, I managed the development environments for the Oracle Social Network server team and consulted in regards to operations related subjects associated with the development of Oracle Social Network application. Duties including design and maintenance of Oracle Enterprise Linux virtual servers running on Oracle Virtual Server(Xen) platform, the deployment the Oracle Social Network Software Stack, backend Oracle Databases along with direct development contributions in the form of automation shell scripts in direct support of the Oracle Social Network Development effort and Cloud Deployment project. Technologies include Oracle Weblogic, Oracle Database 11g, Oracle Http Server, Oracle Virtual Server, Oracle Enterprise Linux and others. Key Contributions: ∙ Cleaned up, refreshed and redeployed entire Development and Test environment increasing stability and overall performance. ∙ Acted in a Junior DBA capacity to support Oracle databases associated with the platform ∙ Documented and performed most OSN platform installations company wide. ∙ Authored bash shell scripts automating important pieces of the Cloud Deployment offerings integration with Fusion Applications. ∙ Build alternate test network using Oracle Virtual Server and Oracle Enterprise Linux using desktop hardware. -
Senior Enterprise Systems AdministratorSchryver Medical, Inc. May 2011 - Jan 2012As the sole Systems administrator I was responsible for all aspects of a medium sized server environment consisting of Ubuntu Linux, CentOS Linux based servers and nearly every version of Windows Server. Major systems include an Nagios based monitoring system, mysql server, ESX 4.1 cluster, Linux infrastructure/security systems, Storage including a HP Lefthand iSCSI SAN, custom linux iSCSI SAN, Exchange 2010 Organization, Active Directory Forest, Xenapp Citrix farm. Minor systems range from Backups servers, File and print services to the open source based ticketing system. I was also responsible for standards, policy and procedures in regards to server resources and overall design of the environment.Key Contributions: ∙ Designed overall company storage architecture including a custom Linux base iSCSI SAN ∙ Designed and deployed mysql server infrastructure to consolidate mysql databases enterprise wide. ∙ As part of total email systems clean up built edge email server using Open Source software reducing spam by 98%. ∙ Designed and deployed Open Sources backup system using zmanda and Centos 5 ∙ Built kick start infrastructure cutting Linux server provisioning down to minutes. ∙ Cleaned up and standardized VMware environment increasing service availability. ∙ Built a knowledge base using a LAMP(linux Apache Mysql PHP) server and Mediawiki in an effort to fill documentation void. ∙ Countless windows environment improvements -
Systems Administrator, Enterprise ApplicationsCaridianbct 2006 - Apr 2011Lakewood, Colorado, UsAs an Enterprise Applications team member duties included helping to maintain a large Windows Server environment by performing typical systems administration tasks such server builds, application installs, application environment design, on-call rotation, project based work and upper tier user support. Other duties include managing some of the more business critical applications such as the assembly line manufacturing software, DMZ/Web server infrastructure and internet mail. Other responsibilities include entire company Linux environment, Internet web scanning servers and helping to administer company AIX servers. -
Consultant, System Administrator/Applications AdministratorIcg Communications 2005 - 2006UsDuties include all aspects of administrating Sparc based servers running Solaris 8, HP 9000 PA-Risc based servers running HP-UX 10.20 – 11.11 and the Telecom specific applications running on these platforms. Direct interface with software vendors and users to facilitate support and successful implementation of applications and hardware in a 24 hour on call structure. -
Consultant, System Administrator/GeneralistIbm Global Services 2005 - 2005Armonk, New York, Ny, UsResponsible for administrating servers existing in IBM’s data center hosting facility in Englewood Colorado. Duties included typical system administration tasks such as swapping faulty hardware and file system maintenance on SUN, IBM and HP hardware running Solaris, AIX and Tru-64 respectively. -
Consultant, System Administrator/GeneralistBea Systems 2004 - 2005UsResponsible for monitoring and administrating all aspects of the entire BEA Production server environment and LAN/WAN network. Comprised of about 250+ Solaris, HP-UX, RedHat Linux and Windows servers. LAN/WAN network comprised of mainly Cisco Routers and Netscreen hardware. Daily tasks consist of a myriad of user support issues everything from restarting hung processes to granting user permissions to responding to downed hardware all over the world. Team environment included 24 hours on-call rotation and direct contact with business units to resolve company technical issues. -
Consultant, System Administrator/Hp Hardware TechIbm 2004 - 2004Armonk, New York, Ny, UsResponsible for building and configuring test environments for IBM’s Business Continuity and Recovery Services (BCRS) customers in a team atmosphere. In order to provide customer loaner cold site hardware in case of catastrophic failures in customer’s business process. Responsibilities include assembling and configuring servers such as N4000’s, Superdome’s, RP7410’s, L2000’s. Secondary hardware work includes building and configuring IBM RS/6000 servers; Regatta, 6H1’s, F50’s including configuring AIX on each system etc.. And SUN server hardware to include E10K, E15K, V880 etc... Duties also included providing direct customer hardware, software and operating system support for given platforms in use by the customer during testing periods. -
Dod Contractor, Solaris System AdministratorTitan Systems, Camp Arifjan Kuwait 2003 - 2004Responsible for the US Army’s In Transit Visibility (ITV) Logistics systems for the US Army’s Central Command (CFLCC C4) Camp Arifjan, Kuwait during wartime operations. A system consisting of multiple types of Satellite tracking Systems and the Army’s Radio Frequency tagging system (RFID) in Support of Army logistics for operations Enduring Freedom and Iraqi Freedom. Primary responsibilities included administrating three SUN Sparc servers running Solaris 8, Oracle 8i and Iplanet web server software running the user interface to the tracking system. Also maintaining network connection availability between systems.
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Unix System AdministratorAt&T Broadband, Englewood, Co 2001 - 2002Responsible for all aspects of 30+ Hewlett Packard UNIX Servers in a team environment. Configured and built new incoming hardware. Performed hardware maintenance when on call rotation, helping to maintain a 99% uptime average. Worked directly with internal customers handling user issues; everything from account issues to application installs. Server Hardware included D-Class,K-Class,A-Class,L-Class, N-Class, RP8400,V-Class, Superdomes, XP Storage Arrays, EMC Storage Arrays, HP Virtual Arrays and various other type of HP Unix hardware. Application of technology such as Storage Area Networks and Fiber channel disk arrays.
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Lead System AdministratorAt&T Broadband, Englewood, Co 2000 - 2001One of two Senior NT Administrators responsible for managing the entire AT&T Broadband corporate headquarters NT infrastructure. This position was a promotion from the job held previously which include all the environments listed below and adding a team of 5 subordinate NT administrators and another 150 NT servers of types including File servers, Database servers, Web servers, print servers, Citrix servers among various other servers doing specific tasks.
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Nt System AdministratorTci Cable 1999 - 2000UsAs sole NT Administrator for the IT Solutions Department Responsibilities included: On Call duty 24 hours a day 7 days a week. Designing and implementing NT environments in support of internal developers group through the whole process of consulting with the customer, selecting the hardware, purchasing the hardware, the final build up of the environment to continued hands on support. NT Environments consisting of Compaq Proliant servers including multiple 300+ user file servers used nation wide, 8+ server reporting environment, A web application environment, A code control environment, A multiple node Citrix environment running in house developed oracle financials applications, A tax application environment and Network Appliance filer 760 used for testing and file serving. -
DeveloperTci Cable 1998 - 1999UsResponsible for remediation of internally developed Microsoft Access applications for year 2000 compliance. Developing replacement applications where necessary.Wrote an offsite backup tape Access 97 application replacing a non- Y2K compliant application.Fixed date handling problems in many MS Access Applications learning MS Access/VBA programming to prepare for the job.Created and implemented an Access Database used to track compliance among all company systems. -
Support TechPacer Cats 1997 - 1998Helpdesk for company POS systems
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13B10 Cannon Crew MemberUs Army Jul 1991 - Sep 1993Arlington, Virginia, UsGraduate US Army Field Artillery School, Lawton OK30th USAFAD, Giessen GA5/29th FA Ft. Carson, COHonorably Discharged
Jo'El P. Skills
Jo'El P. Education Details
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Pikes Peak State CollegeCriminal Justice -
Widefield HsGeneral Studies
Frequently Asked Questions about Jo'El P.
What company does Jo'El P. work for?
Jo'El P. works for Rr Donnelley
What is Jo'El P.'s role at the current company?
Jo'El P.'s current role is Manager IT Infrastructure.
What is Jo'El P.'s email address?
Jo'El P.'s email address is po****@****sis.com
What is Jo'El P.'s direct phone number?
Jo'El P.'s direct phone number is (202) 672*****
What schools did Jo'El P. attend?
Jo'El P. attended Pikes Peak State College, Widefield Hs.
What skills is Jo'El P. known for?
Jo'El P. has skills like Windows Server, Amazon Web Services, Linux, Kickstart, Citrix, Active Directory, Data Center, Oracle Enterprise Linux, Software Installation, Storage Area Networks, Networking, Microsoft Exchange.
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