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Objective:“I think if you do something and it turns out pretty good, then you should go do something else wonderful, not dwell on it for too long. Just figure out what’s next.”Software engineering leader and proven team builder for cross-functional programs and projects, with a passion to create best-in-class products that improve lives, change status-quo, and allow us to experience the world in unique ways.• Directing all phases of the software development life cycle (from conception to rollout), delivering production in short time frames despite complex downstream systems, and bringing product to market to millions of consumers.• Integrating complex ecosystems through thoughtful & collaborative systems interface design, early end-to-end pipe-flush, iterative development, sub-system testing, and monitoring.• Overseeing the full software stack, including iOS applications, web applications, server-side applications & services, virtual machines, caching, monitoring systems, and databases.• Managing managers and multi-disciplinary teams including software engineers, designers, build and release engineers, DevOps teams, and quality engineers.Highly adaptable and motivated by challenge, willing to take calculated risk to execute programs/ products that drive innovation and growth. Exceptional interpersonal and presentation skills with proven ability to influence and communicate with stakeholders to resolve complex problems and improve communication channels.DisclaimerAs a manager, I attribute my successes and accomplishments to the incredible talent, dedications, and sacrifices of the teams that have backed me. My greatest asset is no longer my own abilities, but the individuals that comprise my team.
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Engineering LeadershipApple Apr 2021 - PresentCupertino, California, Us -
Sr. Engineering Manager, HealthApple Jul 2019 - Apr 2021Cupertino, California, UsManaging new development and sustaining for regulated and wellness software products including ECG app, Heart Notifications, and Blood Oxygen app for watch. -
Sr. Engineering Manager, Autonomous SystemsApple Jan 2015 - Jul 2019Cupertino, California, UsDirected development, testing, deployment, and scaling of Productivity Tooling for autonomous systems engineering. Set product vision, drove developer velocity, and delivered concrete solutions to enable roboticist to solve some of the world's most complex AI challenges.• Managed simulation, visualization, and tools platform teams and scaled to nearly 50 reports, including services engineers, application engineers, roboticist, designers, and quality engineers.• Built 3 flagship applications that earned organization-wide adoption and recognition as best-in- class, including app for data discovery on the web, 3D real-time visualization, and test distribution.• Designed and delivered Simulation as a Service (SaaS) to enable simulation that can be deployed and executed on demand. Enabled millions of hours of simulation in a given day. -
Engineering Manager, Mobile AppsApple Sep 2012 - Jan 2015Cupertino, California, Us▪ Released brand new Apple Store App for iPad despite aggressive deadlines and external consensus that the project would fail. The app received a 4.5 star customer rating, out-rating all Apple apps at the time.▪ Showcased iOS technologies and Apple Products in such visible ways that it took to the blogs: "Apple Store for iPad is arguably perhaps the best iOS 7 app Apple has written thus far, and I don’t mean that in a small way. Yup, it’s that good.” - http://tinyurl.com/pzcbxcc▪ Rolled out ASA to 14 new countries in less than 6 months, the largest geo expansion rollout in the history of Apple Online Store.▪ Designed and managed marcom processes and merchandising for 2014 new product introductions including iPhone 6/6p, iPad Mini 3, iPad Air 2, and others in queue.▪ Drove the build out of an Mobile Apps owned J4 production environment in a private operation zone to avoid heavy process overhead experienced in Apple Online Stores.▪ Built and managed entire services team for all mobile app supporting applications to support all of the above features. -
Software Developer, Apple Online & Mobile StoreApple Feb 2010 - Sep 2012Cupertino, California, Us▪ Designed, developed and released Apple Store Gift Cards services for Passbook.▪ Implemented numerous Apple Store App features including a bootstrapping system for geo expansion, application deep linking, dynamic publishing controlled flows that allowed on demand removal and addition of buy flow steps like engraving.▪ Pioneered Apple Store App deprecation of WebObjects despite politically charged environment and incorporated new technologies like Tomcat, Spring MVC and test-driven development with Mockito.▪ Introduced automated build systems and continuous integration leveraging Jenkins for iOS clients binaries, war bundle packaging, and unit tests.▪ Performance tested Apple Online Services in preparation for major launches such as iPhone NPI, iPad NPI, China Launch, and Black Friday.▪ Developed first performance test capable of actually simulating true user purchase flows leveraging JMeter as a platform.▪ Designed and developed automated checkout testing framework that would allow non-technical QA to build out reproducible checkout test scenario with modifications to complex customer and product parameters like address variations and variations in cart elements.▪ Implemented automated services testing framework that is still used today by Apple Online Store Quality Engineering team. -
Sr. Software Engineer, Engineering ManagerAptana Inc. Aug 2008 - Feb 2010Us▪ Developed plug-ins for Aptana Studio, an open source, Eclipsed based IDE (usage of Eclipse RCP, SWT, etc).▪ Team lead and developer for the Adobe AIR’s development plug-in ultimately leading to Adobe share buy-in.▪ Completed Adobe Air Beta features in 3 weeks times, despite no QA or release engineering resources (additional work included scheduling, docs, Adobe relations and of course the development itself).▪ Supported Nokia’s Eclipse development team in delivering a third party Aptana Plug-in.▪ Leveraged Amazon EC2 and S3 for underpinnings of Aptana Cloud -
Netbeans Software DeveloperSun Microsystems May 2005 - Aug 2008Palo Alto, Ca, Us▪ Developed NetBeans Javascript Debugger with special focus on the UI and the UI model which was demoed during the 2008 JavaOne KeyNote▪ Implemented NetBeans 6.5 Http Monitor from the ground up including the Firefox network extension, socket communication, model and UI▪ Designed and implemented the NetBeans JSF Visual Page Flow Editor to increase J2EE webapplication flow readability
Joelle Lam Skills
Joelle Lam Education Details
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Santa Clara UniversityComputer Engineering
Frequently Asked Questions about Joelle Lam
What company does Joelle Lam work for?
Joelle Lam works for Apple
What is Joelle Lam's role at the current company?
Joelle Lam's current role is Sr. Engineering Manager, Apple Services.
What is Joelle Lam's email address?
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What is Joelle Lam's direct phone number?
Joelle Lam's direct phone number is +140885*****
What schools did Joelle Lam attend?
Joelle Lam attended Santa Clara University.
What are some of Joelle Lam's interests?
Joelle Lam has interest in Volleyball, Flying Motorcycles Volleyball, Flying, Motorcycles, Flyingmotorcyclesvolleyball.
What skills is Joelle Lam known for?
Joelle Lam has skills like Software Engineering, Java, Unix, Web Services, Mobile Applications, Agile Methodologies, Rest, Testing, Java Enterprise Edition, Linux, Integration, Eclipse.
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