Joelle Tomkins Email & Phone Number

United States

• Created a well-designed learning and development Intranet site centralizing all company training programs, resources, and tools in a user-friendly platform for employees to easily access, understand, and leverage
• Manages and hosts the new employee orientation program—collaborating with 35+ department leaders to collect stories and resources to help integrate new employees
• Leverages learning management technology to build and automate communication campaigns that are clear, concise, and engage employees at each stage of their learning journey
• Creates effective messaging and assets that are consistent in brand, style, and tone while reflecting the company’s goals, values, and principles
• Collects and reviews employee feedback to make informed decisions about employee development initiatives

• Led the day-to-day operations and implementation of 9 core development programs—making critical improvements that helped boost communications and management training class size
• Launched a new enrollment process for training programs, yielding a 46% year-over-year reduction in reschedules, improving the customer experience and ROI

Allentown, Pennsylvania, United States

• Co-planned and executed a strategic employee engagement retreat to re-align employees around the company’s objectives
• Communicated with key stakeholders involved in development projects—managing internal and external meetings with a strategic and operational lens
• Led 3 employee subcommittees—held weekly in-person and virtual meetings with clear deliverables
• Established a process for noteworthy articles to be shared across the company—executing 12+ newsletters

Allentown, Pennsylvania, United States

• Collaborated with the marketing team to execute a company blog and wrote research-based articles to strengthen our client relationships
• Synthesized research on attracting and retaining employees to guide the company's consultative sales strategy

Philadelphia, Pennsylvania, United States

• Communicated with various departments in the firm to resolve problems and case issues to ensure clarity, accountability, and forward-thinking productivity
• Located $11m worth of property for resale on behalf of the City of Philadelphia through research assignments and collaborating with various departments
• Networked the firm’s resources at community meetings across Philadelphia using presentations and providing literature

Philadelphia, Pennsylvania, United States

• Organized and generated petitions for new lawsuits for the City of Philadelphia. Shadowed attorneys in court to better understand the dynamics between delinquencies owed to the City of Philadelphia, and the rights the.

• Worked 1:1 with students to improve writing basics and assist with structure, thesis development, and brainstorming to help them improve their writing skills and become more proficient in reviewing and revising their.

Wayne, Pennsylvania, United States

• Exercised three years of training in para-professional counseling skills, crisis intervention, and community building.

• Upheld confidentiality and professionalism assisting with various student disability accommodation requests.

Philadelphia, Pennsylvania, United States

• Worked on the editorial team to collaboratively complete projects, meet deadlines, and provide general organizational support.