RPA SPOC (Single Point of Contact) - High level overview of RPA process and capabilitiesHolistic overview of all processes in his areaVerify scope and scalability of the use casesFilter and support the changes in the process if neededAct as RPA ambassador, fostering the use of automationRegional Key User - Zero Defect ; Deliver ; CCM (CLM Case Mgmt)Drive continuous tool, process and quality improvements through identification of opportunities for standardization… Show more RPA SPOC (Single Point of Contact) - High level overview of RPA process and capabilitiesHolistic overview of all processes in his areaVerify scope and scalability of the use casesFilter and support the changes in the process if neededAct as RPA ambassador, fostering the use of automationRegional Key User - Zero Defect ; Deliver ; CCM (CLM Case Mgmt)Drive continuous tool, process and quality improvements through identification of opportunities for standardization and digitalization with standardization as the foundation step by analysis of present processes.Actively drive automation of manual tasks (where it makes sense) through provision of ideas and required documentation (specs); contribute in/lead specific projects, test cases and UATs; monitor progress, manage errors and initiate necessary changes in alignment with the respective stakeholdersCreate and implement initiatives, business process development and operative process management.Manage / contribute in respective projects and initiatives incl. monitoring and reviews.Prepare and support implementation of process and tool related changes, enhancements (e.g. participate in User Acceptance Test) and communication plan.Partner with other Key Users and Subject Matter Experts for best practice sharing and to bring overall excellence (efficiency and effectiveness) to CLM processes and tools.Report process performance, requirements and change. Show less