Joel Long Email & Phone Number

United States

Tennessee, United States

Co-founded the Helen James Foundation which serves to support grieving families who have experienced pregnancy and infant loss and infertility. Expanded this foundation from local to statewide, regional and then national, including grants, and donations, throughout the United States. * Planned first annual golf tournament including sponsor kit, marketing materials and communications strategy* Successfully raised over $50K in first 24 mos. in operation and set a new, annual, fundraising goal of $20K.* Serve as the sponsor of Big River Crossing and Hernando de Soto Bridge lights show since 2020.

Memphis, Tennessee, United States

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Memphis, Tennessee, United States

Recruited to deliver profitability, for this privately-owned set of companies, through efficient planning with an emphasis on customer service and new revenue drivers. Lead a team of 5 direct reports and oversee/direct a team of 110+ operators providing move services to over 150 corporate clients and individual residential customers. Cross-collaborate with other functional, department, teams to streamline best practices for safety and customer service throughout the organization.* Awarded #1 hauler of military families by TMM in 2019 and 2020* Generated hauling revenue of $65M in 2020.* Delivered consistent results earning the company ranking as “Top hauling agent” for Unigroup, Inc. for 10 years* Achieved retention of 110% among van operators in our group emphasizing monthly and year end awards for top performing van operators

Nashville Metropolitan Area

Relocated to Nashville, TN to manage a team of 30, including warehouse employees and local and long-distance van operators. Served more than 20 corporate clients throughout the country in household relocations and commercial projects. With new project direction and workflow enhancement we increased revenues 10% from the previous year* Planned and dispatched 20 local and long-distance crews on weekly household moves and commercial projects* Served as the main POC for project development plans regarding both local and long distance moves for residential and commercial clients * Directed warehousing and hospitality projects and executed delivery and installations for commercial clients* Awarded the “Milton Hill” award for development, and implementation of, customer service and safety processes

Memphis, Tennessee

Reporting directly to the President; led a team of 50, across operations, warehouse, and direct local and long distance van operators. Streamlined operational efficiencies and increased profit while improving safety and customer service by 10%. Developed and implemented new agent safety protocols in compliance with FMCSA and DOT regulations.* Managed all regional contractors and delivered $10M+ in annual revenues* Served as continental fleet manager for 24 mos.; planned 40+ van operations in the lower 48 states* Recruited new van operators and developed onboarding processes for new hires including orientation and training * Promoted from agent representative and dispatcher to operations manager.

Memphis, Tn

Armstrong Relocation has over 150 over the road van operators who provide the highest level of service in the moving & storage industry. Our planning team is focused on efficiency, profitability, and most of all the safety of our fleet and our customers' belongings.