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Joel Menko Email & Phone Number
Head of Customer Service
at
Clal Insurance & Finance- כלל ביטוח ופיננסים
1 work email found
@verifone.com
1 phone found area 254
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Head of Customer Service
Location
Israel, Israel, Israel
Company size
Who is Joel Menko? Overview
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Quick answer
Joel Menko is listed as Head of Customer Service at Clal Insurance & Finance- כלל ביטוח ופיננסים, a company with 1278 employees, based in Israel, Israel, Israel. AeroLeads shows a work email signal at verifone.com, phone signal with area code 254, and a matched LinkedIn profile for Joel Menko.
Joel Menko previously worked as Director Operations Support at Verifone and Director Of Customer Support at Kenshoo. Joel Menko holds Mba, Business from Hakirya Hacademit.
Company email context
Email format at Clal Insurance & Finance- כלל ביטוח ופיננסים
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{first}_{last}@verifone.com
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AeroLeads found 1 current-domain work email signal for Joel Menko. Compare company email patterns before reaching out.
Profile bio
About Joel Menko
A seasoned VP of Operations Support with over 20 years of experience in leading international customer and technical support operations. Renowned for enhancing customer satisfaction through strategic improvements and effective leadership.* Strategic Operations Leadership: Proficient in overseeing large-scale support organizations, ensuring high-quality service and adherence to KPIs.* Innovative Process Management: Skilled in developing customer journey enhancements and strategic onboarding processes.* Team Development: Adept at driving employee engagement and skill development, with a strong focus on technical problem resolution and service quality.
Listed skills include E Commerce, Start Ups, Account Management, Support Management, and 20 others.
Current workplace
Joel Menko's current company
Company context helps verify the profile and gives searchers a useful next step.
Clal Insurance & Finance- כלל ביטוח ופיננסים
7 roles · 27 years
Joel Menko work experience
A career timeline built from the work history available for this profile.
Director Operations Support
CurrentLead technical support organization consisting of 2 contact centers with a total of over 100 employees.Restructured the support organization to create a consistent customer experience, this included the optimization of processes and implementation of KPI aligned to industry standard.Member of the Verifone Israel management teamEscalate support related.
Dec 2014 - Present
Director Of Customer Support
Led global support team across EMEA, US and APAC, Delivering world class client service. * Global Team Leadership - Managed Tier 1 overall activities, for international client service* Developed client community portal to provide excellent online experience* Manage a global team providing 24/7 follow the sun support* Develop procedures for the team to.
Jul 2013 - Dec 2014
Vp Customer Care
Leading all company support teams, responsible for services provided by the company including:* Customer support, Vendor's technical support and account management* Direct manager of global team leads and managers* Set up service levels and support strategy* Upgrade support processes and tools to achieve highest client satisfaction* Onboarding of new.
Apr 2009 - Jun 2013
Customer Support Manager
Setting up a customer support department from scratch, including implementing new tools and services, developing contacts with customers and suppliers, solution finding for specific customer needs.Working with internal departments in the company to ensure support front line is always up to date.Responsible for setting high standards and ensuring customer.
2008 - 2009
~1 yr
Site Manager
Managed a 300-employee site, overseeing service and expansion.* Site Management: Led a large team for high-quality service delivery.* Revenue Growth Initiatives: Expanded services to increase revenues.* Customer Engagement: Maintained contact with primary customer.
1999 - 2008
~9 yrs
Coo
Brightmark
Led a 60-employee company, servicing international online gaming customers.* Company Setup and Management: Oversaw operations and service procedures.* Industry Leadership: Elevated the company to a leading support provider.
2003 - 2005
~2 yrs
1 education record
Joel Menko education
-
Hakirya Hacademit
FAQ
Frequently asked questions about Joel Menko
Quick answers generated from the profile data available on this page.
What company does Joel Menko work for?
Joel Menko works for Clal Insurance & Finance- כלל ביטוח ופיננסים.
What is Joel Menko's role at Clal Insurance & Finance- כלל ביטוח ופיננסים?
Joel Menko is listed as Head of Customer Service at Clal Insurance & Finance- כלל ביטוח ופיננסים.
What is Joel Menko's email address?
AeroLeads has found 1 work email signal at @verifone.com for Joel Menko at Clal Insurance & Finance- כלל ביטוח ופיננסים.
What is Joel Menko's phone number?
AeroLeads has found 1 phone signal(s) with area code 254 for Joel Menko at Clal Insurance & Finance- כלל ביטוח ופיננסים.
Where is Joel Menko based?
Joel Menko is based in Israel, Israel, Israel while working with Clal Insurance & Finance- כלל ביטוח ופיננסים.
What companies has Joel Menko worked for?
Joel Menko has worked for Clal Insurance & Finance- כלל ביטוח ופיננסים, Verifone, Kenshoo, Bluesnap, and Payoneer.
How can I contact Joel Menko?
You can use AeroLeads to view verified contact signals for Joel Menko at Clal Insurance & Finance- כלל ביטוח ופיננסים, including work email, phone, and LinkedIn data when available.
What schools did Joel Menko attend?
Joel Menko holds Mba, Business from Hakirya Hacademit.
What skills is Joel Menko known for?
Joel Menko is listed with skills including E Commerce, Start Ups, Account Management, Support Management, Customer Service Management, Online Gaming, Team Management, and Software Development.
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Joel Menko
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