Joel Kruse, Cfsp Email & Phone Number

Richland, WA, US

Richland, Washington, United States

I utilize my experience in Foodservice design and equipment consulting to assist clients in achieving their goals and objectives in the foodservice industry. This includes initial consultation, site visits, conceptual planning, project management and execution of a wide variety of foodservice projects ranging from fast casual to fine dining, institutional.

Richland, Washington, United States

• Initiated changes to attain tangible company growth from an annual revenue of $500k to $4+ Million over a span of 9 years.
• Directly managed and grew staff from 3 to 18 employees across the organization.
• Established new vendor relationships that expanded product offerings and increased company volume.
• Created and strengthened new relationships with vendors to continue strategic growth goals after joining Excell.
• Identified ways to grow sales for key vendors to ensure continued dealership growth.
• Successfully rebranded the company and launched new divisions within the company targeting new markets in retail and food truck production.

Kennewick, WA

I helped manage the Kindle Customer Service Network, and communication between the corporate business teams and CS. I drove process improvement changes and contact reduction, enhancing the customer and associate experience.In this role I helped with the launch of the first Kindle Fire, among other features such as Kindle Library Lending, and Amazon Chat..

Kennewick, WA

I assisted customers with Kindle issues, from advanced troubleshooting to replacement of the device.

I call new members of ActiveRain and explain to them the benefits of being on the network, including posting blogs publically and taking advantage of our SEO optimized blog platform. I also do presentations to Real Estate Offices on ActiveRain, and promote the company and network at Social Media Classes.

Provided excellent customer service with customers in person.Maintained an impeccable work ethic, Operated Forklifts, oversized trucks. Increased knowledge of electrical products, offerings, and warehouse operations. Brands such as Square D, Leviton, Cooper, P&S, Ideal, Cully, American Wire, Thomas and Betts, B-Line etc. Participated in iMark University.

Kirkland, WA

In this role I was responsible for growing company revenue performing inside and outside sales tasks including cold calling, off-site appointments, presentations to high level stake holders, and maintaining excellent customer relationships I fostered from a cold lead. My sales numbers grew on average 20-30% year over year, generating millions in company.

Bachelor Of Applied Science - Basc, Project Management, 3.8

I attained my AAS and BAS in Project Management at Columbia Basin College, a PMI accredited institution. I received formal training on the.

Bachelor’S Degree, Bas Project Management, 3.8 Gpa

Activities and Societies: Project Management ClubLearned how to plan, execute, monitor, control and complete projects using the PMI.

Associate’S Degree, Aas Project Management, 3.0 Gpa

Activities and Societies: Project Mangement Club, Member of PMI Columbia Basin Chapter.Sociology (SOC 101) Intro to Computer Technology.

2003 High School Diploma, High School Studies, 2.98 Gpa

Activities and Societies: Soccer, Natural Helpers, Volunteer work, Honors Society, Worship Team, Concert Choir.Graduated in 2003.