Joel M. Leo

Joel M. Leo Email and Phone Number

Founder and President @ LiveWire, Inc.
Honolulu, HI, US
Joel M. Leo's Location
Honolulu, Hawaii, United States, United States
Joel M. Leo's Contact Details
About Joel M. Leo

Comprehensive background designing, implementing, securing, integrating, and supporting identity, infrastructure, and applications in heterogeneous global enterprise-scale environments. Demonstrated success architecting and designing systems and processes to solve business needs. Demonstrate strong communication skills, clearly relaying technical matters with stakeholders across organizational spectrum. Define policies, expectations, and manage risks across a variety of divisions and projects. Experience across a broad range of verticals including financial, retail, and government.− Certifications: MCSE: Cloud Platform & Infrastructure, MCSE: Server Infrastructure, MC: Azure Solutions Architect Expert, OCI Architect Associate, CISSP, SEI SAP, ITILv3 Foundations, FSE, et al.− Speaker: HexCon 2023, BlueTeamCon 2023, BSides Hawaii 2020, Insomni’Hack 2018Follow me at https://twitter.com/joelmleo

Joel M. Leo's Current Company Details
LiveWire, Inc.

Livewire, Inc.

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Founder and President
Honolulu, HI, US
Joel M. Leo Work Experience Details
  • Livewire, Inc.
    Founder And President
    Livewire, Inc.
    Honolulu, Hi, Us
  • Cyberuptive
    Advisor/Consultant
    Cyberuptive Jan 2015 - Present
    Honolulu, Hi, Us
    I've worked on numerous projects and initiatives with Cyberuptive and Hi Tech Hui for their businesses and many of their clients as a consultant and advisor since 2015. Their focus on doing what is right for their clients is part of why I am proud to continue to associate with their companies.
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  • Livewire, Inc.
    Founder And President
    Livewire, Inc. Jan 2007 - Present
    I founded LiveWire, Inc. back in 2007 to provide a legitimate avenue to allow me to consult with organizations here in Hawaii and elsewhere while I worked full-time for an employer. After being laid off by Gap earlier this year, I am now focusing on LiveWire, Inc. primarily, and have taken on several contracts with more in the pipeline. More to come!
  • Gap Inc.
    Senior Staff Architect, Infosec
    Gap Inc. Jun 2022 - May 2023
    San Francisco, California, Us
    Led assessment, design, and integration of new apps and services associated with the Defensive Engineering (XDR, SIEM, etc.,) End User Engineering (all workstation endpoints,) and Identity and Access Management (SSO, MFA, PAM, secrets management) teams to ensure that new apps and services meet the security and compliance requirements of each team and the broader business. Provided vision for how business could be unlocked through strategic implementation of services. Superset of responsibilities of previous role with Gap.
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  • Gap Inc.
    Active Directory Architect/Principal Systems Engineer
    Gap Inc. Aug 2015 - Jun 2022
    San Francisco, California, Us
    Led all integrations with Active Directory, LDAP (ODSEE and PingDirectory,) Azure AD, and OCI. Define vision and roadmap for the consolidation and simplification of our identity space, on-prem and cloud. Create tools to support our teams, and provide ongoing mentorship to engineers and architects across the business. As part of the broader Architecture team, create, review, and approve / deny new products, services, and tools across the business.
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  • Centurylink Technology Solutions
    Lead It Systems Engineer (Windows Tier 4)
    Centurylink Technology Solutions Dec 1998 - May 2015
    Monroe, La, Us
    Began in December of 1998 with Digital Island at their Honolulu HQ in the noc under Ray Chan. Moved to systems engineering the following June under John Stewart. Continued through the acquistions of several other companies, the acquisition of DI by Cable & Wireless America, the acquisition of CWA assets by SAVVIS Communications and finally the acquisition of Savvis by CenturyLink.Highlights:-Investigated & resolved a problem for a client that resulted in retention and an additional $400,000 monthly recurring revenue follow-up deal-Diagnosed & proactively remediated problems via ITILv3 aligned Problem Management processes, with root cause identified within an hour of their escalation in some instances-Facilitated quicker resolution of issues by composing technical articles in our Confluence document management system
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  • Centurylink Technology Solutions
    Senior Operations Engineer - (Windows Tier 4)
    Centurylink Technology Solutions Dec 2011 - Feb 2013
    Monroe, La, Us
    I was tapped into the new ITIL-aligned Global Problem Management Centre out of tier 4 Windows support. In this position, my primary focus is on resolving recurring issues or issues that affect multiple servers or customers across the globe.Highlights:-Identified an issue affecting all products based on certain HP standalone servers and provided solutions across all hosting platforms-Created numerous Confluence articles on topics as varied as AD communications, VMware performance, software bugs, snapshots & memory dump analysis which allowed other teams to reach resolutions to their issues more rapidly without escalating
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  • Savvis, Inc
    Senior Windows Engineer (Windows Tier 4)
    Savvis, Inc Mar 2006 - Dec 2011
    Monroe, La, Us
    Provided highest level of support to CenturyLink's premier hosted clients across globe, involving designing, deploying, and supporting AD, SQL, IIS, and many other applications and services across a wide variety of customers, including government, retail, and financial.Highlights:-Architected & deployed the company’s global instant messaging infrastructure using Microsoft Live Communications Server-Diagnosed an Egenera driver bug affecting thousands of customer servers across our hosting estate. Collaborated with Egenera to fix the drivers and drove global deployment
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  • Savvis, Inc
    Senior Systems Engineer (Professional Services)
    Savvis, Inc Mar 2004 - Mar 2006
    Monroe, La, Us
    Dedicated Windows engineer for one of our premier customers, providing implementation & support for production and DR locations for critical customer-facing business applications.Highlights:-Maintained 100% service uptime SLA adherence across production and DR sites-Redesigned our global hosting Active Directory replication topology, significantly reducing replication latency to newly-acquired datacenters
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  • Cable & Wireless America
    Systems Engineer
    Cable & Wireless America May 2001 - Mar 2004
    Cable & Wireless America auctioned assets including Digital Island acquisitions to SAVVIS Communications.Highlights:-Primary POC/SME for security incidents in our Windows hosting products-Analyzed and drove global remediation for Code Red, Nimda & other malware-Collaboratively defined, deployed, implemented & supported our 2003 hosting Active Directory infrastructure, msmps.net
  • Heald College
    Technical Instructor
    Heald College Nov 1998 - Jul 2003
    Roseville, Ca, Us
    Classroom instructor for Microsoft official curriculum in Heald's MCSE program based on Windows NT4 and Windows 2000.
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  • Digital Island
    Systems Engineer
    Digital Island Dec 1998 - May 2001
    Digital Island was acquired by Cable & Wireless in May of 2001Highlights:-Spearheaded global Y2K analysis and remediation for all managed NT customers-Helped define, develop, implement & support our future hosting products based on Windows 2000, including our initial hosting Active Directory infrastructure, dith.net

Joel M. Leo Skills

Virtualization Servers Data Center Windows Server Active Directory Vmware Security Cloud Computing Cisco Technologies Troubleshooting Network Security Disaster Recovery Microsoft Technologies Firewalls Vmware Esx Dns Infrastructure Itil Iis Solaris Storage High Availability Red Hat Linux System Administration Linux Operating Systems Unix Switches Windows It Operations Vpn Dhcp It Service Management Routers Group Policy Tcp/ip System Deployment San Cluster Vsphere Vmware Infrastructure Hyper V Network Architecture Wan Cisco Ios Server Architecture Storage Area Networks Microsoft Exchange Microsoft Products Enterprise Architecture Powershell

Joel M. Leo Education Details

  • Kapi‘Olani Community College
    Kapi‘Olani Community College
  • Hawaii Pacific University
    Hawaii Pacific University
  • Sans
    Sans

Frequently Asked Questions about Joel M. Leo

What company does Joel M. Leo work for?

Joel M. Leo works for Livewire, Inc.

What is Joel M. Leo's role at the current company?

Joel M. Leo's current role is Founder and President.

What is Joel M. Leo's email address?

Joel M. Leo's email address is jl****@****inc.com

What is Joel M. Leo's direct phone number?

Joel M. Leo's direct phone number is +180834*****

What schools did Joel M. Leo attend?

Joel M. Leo attended Kapi‘olani Community College, Hawaii Pacific University, Sans.

What are some of Joel M. Leo's interests?

Joel M. Leo has interest in Surfing/skating/bodyboarding, Social Services, Children, Civil Rights And Social Action, Education, Poverty Alleviation, Science And Technology, Disaster And Humanitarian Relief, Health, Creative Solutions.

What skills is Joel M. Leo known for?

Joel M. Leo has skills like Virtualization, Servers, Data Center, Windows Server, Active Directory, Vmware, Security, Cloud Computing, Cisco Technologies, Troubleshooting, Network Security, Disaster Recovery.

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