Joel Oates Email & Phone Number

Duluth, GA

Healthcare IT Consulting * PACS * DICOM * HL7 * * Project Management * Training * * Pre Sales Technical Consultation *Previous Clients include:* Paint Georgia Pink, Inc, Duluth GA* The Shepherd Spinal Center, Atlanta GA* Atlanta Wealth Partners, Suwannee GA* St Joseph Health, Irvine CA* Recently completed a contract as a Senior Project Manager for a.

Cape Coral, Florida, United States

Providing Level 1 support for Philips Cardiology IT Products (Xcelera Cardiology PACS, Intellispace Cardiovascular PACS, IntelliBridge Enterprise HL7 Broker)

Greater Atlanta Area

• Technical sales consultant for Medical Archive solutions.
• Designed medical archiving solutions offering clients multiple choices for vendor-neutral data management with on-premise, cloud and hybrid storage options.
• Increased Sales Pipeline in the Southeast by over $30.5M in new opportunities.

• Project Management based position, responsible for successful implementation of server solutions in Bank of America Datacenters worldwide
• Managed Project Timelines and activity, including tracking issues, mitigation efforts, and escalations.
• Created Implementation tools and procedures for the Quartz Project, a next-generation program that changed the way the Bank implemented servers enterprise-wide. As a result of this initiative, server deployment time.

• Project Management – Developed and maintained the Worldwide Service Commercialization Teams project plans and timelines, and managed the PACS Commercialization teams.
• Directed all Commercialization program activity including issue tracking, risk assessment, and mitigation actions, and briefed upper Service management on that activity.

• In addition to the duties of an HCIS Senior Service Engineer:
• Directed review and update of all Worldwide Service BAU Processes and Procedures
• Defined Internal and External Carestream PACS training classes and materials, and trained the trainers.
• Redefined the Worldwide Service Documentation Process, resulting in a budget reduction of over $500,000 per year.
• Managed the Kodak Hands-On Workstation Seminar area during RSNA for Pre and Post Sales demos and education

• In 2004, Algotec was sold to Eastman Kodak Co.
• Team Leader for PACS Level 3 Escalation Support - Managed all service escalations in the US & Canada Region
• Managed internal training and new product commercialization in the US & Canada.
• Assisted with pre-sales activity in the US and Canada (Onsite demos and presentations, Trade Shows)
• Initiated and Chaired a round-table review of outstanding or difficult Service Cases as (1) a preventative for solving those issues at a lower level, and (2) as a training vehicle. During this time, the escalated.

• Directed implementation and management of customer support and training programs in the USA, and managed the personnel involved with these programs.
• Program Management - Responsible for site planning, installation, training and support. Managed all US resources for the above activities.
• Responsible for equipment vendor selection, and purchase of all equipment.
• Assisted with all pre-sales activity in the US and Canada (Onsite demos and presentations, Trade Shows)

• In 1994, Digital Design and Medasys merged to become Medasys Digital Systems, Inc.
• Assisted with Site planning, installation and training for the DxMultimodality PACS
• Wrote end-user and in-house service documentation.
• Responsible for Customer support for the Medasys line of Nuclear Medicine, Echocardiography, and Radiology Computer systems.
• Assisting Sales and Marketing with customer demos, trade shows, and advertising.

• Responsible for Implementation and management of customer support and training programs, and managing personnel involved with these programs.
• Assisted Field Service with planning and installation of Medical systems.
• Assisted Sales and Marketing with customer demos, trade shows, and advertising.
• Collected verification data and statistics leading to the 510(K) approval of the DxCrystal Nuclear Medicine Workstation by the FDA.

• Maintenance and Training for Nuclear Cardiology and Research computer systems and software
• Assisted in research involving nuclear cardiology data or computer systems, and writing the appropriate software for this research.

• Nuclear Medicine and Nuclear Cardiology departments
• In addition to normal technical duties, I designed and wrote a menu driven Patient Research Database System under dBase III, and IV
• As Senior Technologist, I assumed the duties of the Chief Technologist, in his absence