An experienced production professional with demonstrated abilities in all phase of food & beverage management including procurement, product quality management, warehouse control, marketing and customer service. A creative problem solver with strong leadership and communication skills to deliver high quality results in a challenging situation.
Reborn Coffee Inc.
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Product Development ManagerReborn Coffee Inc. Jul 2017 - PresentIrvine, Ca● Product development ○ Developing and executing new products initiatives for strategic fit, competitive landscapeand industry trends ○ Coordinating with production line to generate high quality of in-house products andproviding product training to employees ○ Analyzing the market trend and generating consumer demands forecast reports to CEOand BODs on a monthly & quarterly basis● Procurement and quality control ○ Sourcing high quality green coffee for specially treated Reborn Coffee products○ Managing and setting the coffee flavor profile of all coffee products including blendedcoffee, single origin coffee and cold brew coffee ○ Performing quality control on all products by following SCA quality control protocols● Marketing and e-commerce ○ Creating original SEO contents to increase organic traffic to company’s website ○ Maintaining social media presence and overseeing the digital marketing strategy ○ Managing e-commerce platform from front to back end to provide user friendly interfaceof website as well as to secure the customer engagement
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General ManagerAlex The Coffee Feb 2012 - Feb 2017Seoul, Korea● Green bean sourcing and vendor management○ Developed a business relationship with producers in 10 different coffee growingcountries and sourced premium quality specialty coffee○ Coordinated direct trade of green beans each year and managed international coffee tradewith an annual budget of $0.5M○ Analyzed producer profiles, examined product quality and selected coffee for purchase● Production and quality control○ Managed all stages of a mass production of roasted coffee beans and cold brew coffeedrink and performed quality control on all products by following SCA quality controlprotocols○ Created and developed new roasting profiles for single origin and blended coffee○ Developed in-house inventory control system for green bean, roasted coffee and coldbrew coffee in warehouse● Digital marketing and e-commerce○ Created original SEO contents to increase organic traffic to company’s website○ Monitored and analyzed revenue generation from website traffic information○ Managed customized e-commerce platform to secure the bond between company andpotential customers as well as regular customers
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Production CoordinatorForever 21 Nov 2009 - Feb 2012Los Angeles, California● Oversea production coordination○ Performed day-to-day communication with overseas vendors and third-party partners○ Managed over 100 styles of garments that worth $1million each season○ Reviewed and confirmed a style selection, color and quality of fabric, fitting, productionschedule and in-house date● Vendor Management○ Managed more than 10 different vendors overseas and made sure to build trusting andlong-lasting business relationship○ Analyzed the strength of each vendor and allocate the orders based on vendorperformance data○ Advised and supported vendors in order to achieve maximum productivity
Joel Oh Skills
Frequently Asked Questions about Joel Oh
What company does Joel Oh work for?
Joel Oh works for Reborn Coffee Inc.
What is Joel Oh's role at the current company?
Joel Oh's current role is Product Development Manager at Reborn Coffee Inc.
What schools did Joel Oh attend?
Joel Oh attended Uc Irvine.
What skills is Joel Oh known for?
Joel Oh has skills like Customer Service, Management, Microsoft Office, Microsoft Excel, Leadership, Microsoft Word, Marketing, Project Management, Adobe, Adobe Photoshop, Photography, Barista.
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