Joel Page Email & Phone Number

Greater Boston Area

Westminster, Ma

Promoted to a role leveraging a passion for business intelligence, exceptional analytical skills and a technology background to manage cross-functional teams delivering ambitious projects. Drove business results for the #1 company in its industry. Solved complex business challenges in high-pressure situations, analyzing differentiating metrics, scorecards and external economics that impact growth; reviewed available data and transformed it into actionable leads. Created predictive algorithms to improve sales, marketing and other business functions, allowing the company to gain a sustainable competitive advantage. Presented data in a clear and useful manner with immediate business benefit. Won President’s On the Spot Award for managing a cross-functional team at the VP’s request, as liaison with The Alexander Group, accelerating intelligence gathering while leading development of deep, data-driven analysis.Elevated strategic planning and the business decision-making process by mining complex data to create big-picture solutions. Advised senior management on growth impacts and tactics to mitigate risks based on business intelligence (BI). Identified and tapped into a major opportunity, utilizing predictive analytics and external segmentation to determine high-value customer conversions, producing a huge time savings – an achievement lauded as a “game changer” for sales.

Selected to found and lead the newly formed 2-member Business Intelligence team based on unprecedented achievements in revenue recovery and elevating business performance. Collaborated closely with senior leaders to identify critical business metrics that are indicators or predictors of success. Aggregated data and reports using SQL Server, Tableau and other business intelligence tools. Liaised with consulting firms McKinsey and Boston Consulting Group; led a cross-functional team developing strategies on vertical segmentation and growth. Won President’s Award for recovering several million in revenue by identifying under-reporting of invoices requiring manual review. Corrected the issue within days, leading to a district/field conference call by the VPs of Sales & Marketing to eliminate the problem in ~12 hours.Won President’s Value Award of Excellence for devising new data models that improved forecasting of market opportunities, enabling business leaders to strengthen the company’s market position on both service and installation lines of business.Built the company’s business intelligence capability from the ground up. Managed data integration with Dun & Bradstreet (D&B) and Dodge Data & Analytics to develop vertical market segmentation, improving market penetration, market share and revenue.

Westminster, Ma

Promoted 3 times in 5 years based on business acumen, tenacity, affinity for technology and multifaceted experience in both the sales and service verticals, after Tyco purchased Simplex to form SimplexGrinnell. Rapidly assimilated new information to become a top-performing member of a dynamic team delivering a complex implementation on time and on budget, to elevate business performance. Pioneered the business intelligence function, performing ad-hoc analysis of complex data sets for the service business to gain insights fueling success. Championed the value of insights gained via complex predictive algorithms to senior management.Collaborated with a cross-functional team to complete Oracle Sales CRM project on time and on budget – an implementation project totaling $33M. Performed sales integration into Oracle online system with Dodge Data and Analytics. Proactively learned SQL, database table structure and best practices to gather intelligence and perform data analysis for a small team. Documented current-state data and led the design of future state analysis on sales, marketing and telesales business processes while immersed in Oracle culture; defined needs and performed analysis for needs gaps (BR100) and BR30/70. Recruited for the Oracle Service CRM implementation project, elevating team performance and accelerating delivery.

San Francisco Bay Area

Recruited to assist with the overhaul of the Bay Area California suppression department. Department tripled in size in less than a year with the implementation of new customer reaction programs to identify at-risk clients, cross/up sell campaigns, and building on experience with both the sales and service verticals. Promoted to manage a P&L and lead the relocation of the Northern California office to Napa – a project completed on time and under budget. Collaborated on integration of the Central California Simplex and Grinnell offices with Tyco’s purchase of Simplex Time Recorder and merger with Grinnell Fire Protection.