Joel Cuya Email & Phone Number

Luxembourg

Philippines

Part of the IT Interconnectivity and Networking Team that is responsible for supporting and maintaining CHAMP’s data center, cloud-based data center and global offices networking infrastructure. Network Lead (May 2017 – present)• Planned and executed the migration of Cisco VPN ASA 5510 to 5516 and Cisco ACS to Cisco ISE• Collaborated with the vendor during the major hardware upgrade of data center core checkpoint firewall• Managed and maintained multiple Postfix mail gateway• Guided team member in resolving difficult issues and about cloud-based networking technology• Supervised Manila Network TeamSr. Network Engineer (June 2014 – May 2017)• Maintained the data center and global offices LAN / WAN connectivity, security infrastructure and public cloud network infrastructure• Administered and maintained the Solarwinds monitoring infrastructure• Spearheaded the migration of DNS and DHCP service from Lucent QIP to Windows 2012 DNS & DHCP service• Managed and maintained the external DNS infrastructure• Take lead on the design and migration of WiFi infrastructure from controller based to Aerohive platform• Co-managed remote office network and WAN connectivity in several airport worldwide that runs on Aerohive platform • Collaborated with the Technology Services team member on resolving incident and outage

Taguig City, Philippines

Work as part of the Infrastructure & Technology Services team to manage and support the network environment of Omgeo’s in region and out region data centers. • Contributed to achieve the deliverables on the technical task and projects assigned to network team• Collaborated with Technology Operations to restore downed system and services• Provide insight and recommendation to optimize the network infrastructure • Participated in planning and execution of in-region and out-of-region DR testing• Maintained and managed the network and firewall devices in Development / QA data center

Pasig City, Philippines

Held multi-faceted responsibilities to operate and support regional IT infrastructure. Ensure the infrastructure service level objectives are met through continuous analysis of component’s capacity & performance and conducting pre-planned maintenance.Network Engineer (2007 – 2013)• Conducted regular planned maintenance to ensure that the redundancy and failover setup are working and to improved network availability and performance.• Recommends to IT manager a planned approach to protect critical network devices either thru maintenance agreement or spare device• Enhanced the network monitoring system to provide accurate data and aid helpdesk engineer in troubleshooting network issue. Regularly reviewed network monitoring data and created monthly utilization and SLA report for critical devices and leased circuits.• Coordinated with APNIC to leased an autonomous system (AS) number and IPv4 address• Utilized virtualized network appliance to augment and improve the network services • Administered and maintained several network devices and network servers• Engineered the data, test, and voice network infrastructure of 2010 office movement project• Assigned as Technical Lead on Y2008 network infrastructure upgrade project• Provisioned TRENDPH office and co-located data center LAN/WAN devices• Maintained the Telecom’s team WAN (MPLS) network• Spearheaded the technical research and implementation of DSL consolidation projectSystem Engineer (November 2006 – 2007)• Managed Active Directory objects, Exchange mailboxes and supported AD / Exchange related issues on TRENDPH domain• Deployed security patches and addressed InfoSec’s audited vulnerabilities on IT owned servers• Ensured that all critical information are protected by Veritas Backup Exec and the backup data can be properly restored• Deployed and managed servers on the co-located data center

Makati City, Philippines

Responsible for ensuring the continuous uptime of Active Directory domain, Exchange 2003 domain and the company firewall. Operated the predictive dialer servers and maintained the backend telecoms network. Technical Supervisor for IT (October 2005 – November 2006)• Administered and maintained the Active Directory domain, Exchange 2003 domain and its perimeter SMTP gateway• Managed DNS records and IP addresses allocation of the local and public domains • Planned and implemented windows security policy and assigned role-based access permission• Regularly reviewed articles on security issues pertaining to OS and Applications exploits and vulnerabilities• Managed antivirus solution and patch management system (WSUS)• Monitored backup task on all network servers• Maintained and managed IIS servers and Certificate Authority• Analyzed and streamlined performance of an application servers such MS SQL, MS Exchange 2003, Dialer servers, and IIS servers• Configured network’s firewall (software and appliance based) and its associated services such as web cache and content filter• Possessed working knowledge on Cisco IOS • Configured and maintained Dell Servers, RAID Arrays, Network Printer, KVM Switch, and Wireless Access Points• Provided technical support on escalated issues of technical support groupTelecoms Engineer (January 2004 – October 2005)• Operated and maintained predictive dialer servers• Processed activation and de-activation of local station and dialer account• Assigned appropriate dialing privilege on a particular workgroup and user• Installed cables for data and voice network

Bs, Electronics And Communications Engineering

Education record