Joel Peris Email & Phone Number

United Arab Emirates

United Arab Emirates

• Welcome and greet patients, assist in patient's queries & patient registration.
• Schedule appointments over the phone and through walk-ins
• Coordinate patient’s medical insurance assist in billing & verify patient's insurance benefit coverage.
• Investigating and solving customer service complaints.
• Maintaining documentation pertaining to customer service department activities.
• Keep records of customer interactions and transactions

Mangaluru

• Identified appropriate prospects, set appointments, made effective qualifying sales calls, and managed sales cycle to close new customers
• Coordinated with customers and all parties involved in each individual loan.
• Guided customers through the loan process, including negotiation, terms, and conditions.
• Regularly monitored client satisfaction and service quality levels are consistently met To clients expectations.
• Consistently achieved given targets with high level of customer service.
• Met weekly, monthly, and annual sales target through successful implementation of sales and marketing strategies

Mangalore Area, India

• Generated sales lead by targeting potential customers.
• Identified and analyzed key competitors and related products.
• Built good rapport with customer by understanding their need of purchase and pitching the right product by explaining feature benefit advantage with regards to price.
• Delivered a high level of service to customers to both maintain and extend the relationships for future business opportunities.
• Consistently hit and exceeded sales goals by 20%.
• Collected payments and coordinated with the retail team for faster delivery and provided excellent customer satisfaction.