Joel Ray Aboy Email & Phone Number

Dubai, United Arab Emirates

• Perform all troubleshooting, repairs, installations, maintenance as assigned.• Provide effective solutions to customers' concerns and queries.• Communicate with clients, supervisors and other technicians to ensure that services are delivered effectively.• Provide optimum service support for customers through phone and personal visits. Promptly follow up on service requests and provide customer feedback.• Monitor equipment and machinery performance and develop preventative… Show more • Perform all troubleshooting, repairs, installations, maintenance as assigned.• Provide effective solutions to customers' concerns and queries.• Communicate with clients, supervisors and other technicians to ensure that services are delivered effectively.• Provide optimum service support for customers through phone and personal visits. Promptly follow up on service requests and provide customer feedback.• Monitor equipment and machinery performance and develop preventative maintenance measures.• Maintain customer service logs, internal service records.• Maintain inventory for spare parts and service tools and order materials in a timely manner.• Prepare quarterly forecasts of spare parts required.• Conduct quality assurance, safety checks and preventative maintenance on all equipment.• Deliver demonstrations to ensure that customers are educated on safe and effective equipment use.• Provide recommendations about new features and product improvements.• Create timesheets, inventory reports and expense sheets.• Collect all payments related to servicing/installations/AMC and submit to accounts department• Coordinate with team and supervisor for all servicing/installation/maintenance appointments.• Obtain necessary signatures from all customers upon servicing/installation/maintenance.• Maintain the service tools and ensure availability of the same at all times.• Attend all necessary trainings regularly to keep abreast of updates within the products/industry as well as to update technical knowhow Show less

Pattaya, Chon Buri, Thailand

• Organized warehouse space and planned layouts to allow for maximum storage capabilities.• Reviewed order data to verify transactions and shipping dates.• Perform all troubleshooting, repairs, installations, maintenance on Facial Devices.• Coordinated with the Sales Manager, Store Supervisor, and other personnel for the distribution and collection of daily sales and products• Planned and supervised shipments from production to end-user and scheduled daily and weekly… Show more • Organized warehouse space and planned layouts to allow for maximum storage capabilities.• Reviewed order data to verify transactions and shipping dates.• Perform all troubleshooting, repairs, installations, maintenance on Facial Devices.• Coordinated with the Sales Manager, Store Supervisor, and other personnel for the distribution and collection of daily sales and products• Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.• Analyzed and logged purchase orders.• Supplied back-office support for all of the shop using MasterPOS • Prepared and calculated payroll of the Sales & Marketing Department • Trained, scheduled and evaluated employees.• Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems. Show less

Dubai, United Arab Emirates

•Prepared induction documents required for the workers joining on-site and liaising with the Managers, Safety Officers, Supervisors, and Site Engineer for the management of the workers.•Prepared Pre-qualification documents required for qualifying in various projects. •Prepared of Operations & Maintenance Manual required by the Main Contractor at the end of various projects. •Prepared Commission documents such as Civil Defence Certificate for Materials Supply and Material… Show more •Prepared induction documents required for the workers joining on-site and liaising with the Managers, Safety Officers, Supervisors, and Site Engineer for the management of the workers.•Prepared Pre-qualification documents required for qualifying in various projects. •Prepared of Operations & Maintenance Manual required by the Main Contractor at the end of various projects. •Prepared Commission documents such as Civil Defence Certificate for Materials Supply and Material Installation. •Coordinated with contractors and builders and providing detailed construction documents & supplying Back Office support to all projects. •Responsible for liaising with the project managers, supervisors, and site engineers for the material request and purchasing of materials required on site. •Responsible for receiving, monitoring of materials in the warehouse.•Conducted HSE inspections and audits, emergency mock drills & risk assessments at the manpower subcontractor’s camp.•Responsible for preparing Marketing materials such as flyers & brochures, roll-up banners & Magazine designs. •Responsible for managing the Company’s Social Media Account (Facebook & LinkedIn) and Google My Business Account. Show less

Dubai

•Organized patients’ health information data.•Transcribed discharge summaries & birth notifications requested by the doctors, assembling in-patient & out-patient files as per the JCIA (Joint Commission International Accredit standards•Liaised with the physician or other medical professional for clarification of the diagnoses or to obtain additional information•Maintained excellent filing of electronic medical record•Collected dispatched files from the outpatient clinics and… Show more •Organized patients’ health information data.•Transcribed discharge summaries & birth notifications requested by the doctors, assembling in-patient & out-patient files as per the JCIA (Joint Commission International Accredit standards•Liaised with the physician or other medical professional for clarification of the diagnoses or to obtain additional information•Maintained excellent filing of electronic medical record•Collected dispatched files from the outpatient clinics and in-patient wards Show less

Silay City, Western Visayas, Philippines

•Prepared and submitted Project proposals such as civil works, mechanical and electronic projects for the improvement of sugar production and safety of the personnel•Prepared and submitted material submittal, MSRA, and O & M Manual.•Attended prequalification meetings with the subcontractors & prepares minutes.•Coordinated with the machine shop OIC for the manufacturing of materials to be used in the project•Applied as well as strictly following document control procedures, ISO… Show more •Prepared and submitted Project proposals such as civil works, mechanical and electronic projects for the improvement of sugar production and safety of the personnel•Prepared and submitted material submittal, MSRA, and O & M Manual.•Attended prequalification meetings with the subcontractors & prepares minutes.•Coordinated with the machine shop OIC for the manufacturing of materials to be used in the project•Applied as well as strictly following document control procedures, ISO, and FM documentation•Conducted HSE inspections and audits, emergency mock drills & risk assessments.•Assisted Project engineer in overseeing ongoing projects & preparing daily, weekly, and monthly reports. Show less