“Management is doing things right; leadership is doing the right things.” - Peter Drucker.With over 20 years of experience in the finance, insurance, and tech industries, I am a seasoned Sales and Operations Leader with a strong track record of spearheading initiatives that drive efficiency, innovation, and operational excellence.Being a strategic business partner has allowed me to effectively collaborate and cultivate positive relationships with key stakeholders, including C-Suite executives of Fortune 500 organizations, as well as, small businesses.Proficient in leveraging Lean Six Sigma and Agile methodologies to identify KPIs and address performance gaps, implement training initiatives, and foster a culture of continuous improvement. Skilled in empowering high-performing teams to exceed divisional goals, enhance customer experiences, and navigate industry complexities with finesse.Accomplished Project Manager and Subject Matter Expert for Transformational Oversight and Strategic Planning of ERP and PMO frameworks for CRM software deployments.▶ Areas of Expertise:✓ Executive Leadership✓ Operational Excellence✓ Operational Risk Management✓ Compliance✓ Business Transformation✓ Strategy Development & Implementation✓ Culture Creation✓ Continuous Improvement✓ Lean Methodology✓ Project Management✓ Sales & Revenue Growth✓ Business Development & Client Success✓ Consultative Sales & Coaching✓ Cost Avoidance & Capital Planning✓ Profit & Loss Management✓ Business Unit Leadership✓ Problem Solving✓ Critical Thinking✓ Business start-ups✓ Change Management✓ Public Speaking & Communication✓ Talent Acquisition✓ Employee Engagement & Retention✓ Learning & Development✓ Diversity, Equity, and Inclusion✓ Conflict Resolution