Joel Ricker Email & Phone Number

Greensboro, North Carolina, United States

Raleigh, Nc

#11363, Cary, Nc

#11359, Cary, Nc

- Each fiscal year I exceeded plans for sales, script counts, and customer experience scores.- Beat shrink plan of -2.19% with a -0.88% by emphasizing proactive store maintenance, excellent customer service, and close monitoring of product lines.- Worked closely with district and regional staff to implement new policies including HIPAA and records keeping and coached stores in these processes.- Held an additional role of district lottery manager where I coached stores in proper lottery processes, developed new procedures, and reduced shrink by investigating any P&L shortages.

#11395, Raleigh, Nc

- Set daily action goals for front end and pharmacy.- Delegated and coached employees in new operations and responsibilities.- Planned and executed each seasonal change to reduce shrink and leverage sales.

#11389, Raleigh, Nc

Fuquay Varina, Nc

- Earned and maintain a Class I plumbing license in the state of North Carolina- Designed and implemented new plumbing systems for residential and commercial projects.- By working closely with other sub contractors I gained experience in all areas of construction including framing, electrical and HVAC. This gives me a unique perspective on the importance of proper building maintenance.- By working with a number of different companies and subcontractors learned to coordinate complicated projects and by using teamwork lead them to completion.

Computer Engineering

Full Stack Web Development Certification, Computer Software Engineering

Business Administration, 4.0