• Maintained and updated company web site• Help set up and maintain company’s IT infrastructure• Created direct-mail lists• Created and modified print, direct mail, and online advertisements• Guided exhibitors / clients with online advertising

Created and maintained web site for organizations. Consulted with companies in networking, hardware, and software.

• Created the IT Manager position to computerize and upgrade company processes and to bring most IT functions in house.• Oversaw and designed all-new IT and telecom infrastructure when the company moved locations.• Managed users in multiple locations with VPN access and remote management.• Installed and maintained several computer systems including the RentalWorks ERP program and Dynamics accounting system on schedule and within budget. The programs save over 15% of the person-hours used by manual systems while maintaining stricter controls on inventory and providing new and useful information to management.• Evaluated company’s technology needs, identified solutions to meet those needs, and implemented them. Converted many paper systems to more efficient digital processes.• Well-versed in a wide variety of desktop operating systems, network operating systems, and software titles including Windows and MacOS, Microsoft Office and Google Workspace. Experienced in networking, computer security, network storage, security camera systems, and Internet connectivity. Trained employees on various software titles. Maintained, repaired, and upgraded company computers and peripherals.• Managed company telecommunications including data and phone lines, telephone systems, and voice mail system. Implemented a new voice mail system, making company messaging simpler and more efficient. Updated the company to a digital fiber Internet and VOIP phone connection.• Managed purchasing for the department. Tracked vendor charges to ensure proper billing. Compared prices to ensure lowest cost. Maintained longstanding open and personal relations with vendors, saving time and money.• Oversaw annual physical inventory while constantly updating and improving the process. Maintained rental equipment database and bar coded over 40,000 items in inventory.

* Directed the work of 10 technicians and drivers on a daily basis, constantly evaluating their results for best efficiency. Coordinated 12 other managers and their departments to maintain work flow and customer satisfaction.* Communicated with clients regularly to evaluate their needs. Advised them on best methods to achieve their goals. Negotiated with clients to meet their budgets while preserving company profit levels.* Updated and streamlined internal systems.* Negotiated with vendors for a variety of products and services to supply many different departments, keeping time and costs down.* Negotiated lowest possible prices as both a purchaser and a supplier.