Joel Rosenbaum Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

Concord, Ontario, Canada

Toronto, Ontario, Canada

Toronto Ontario

Greater Toronto Area, Canada

Toronto, Canada Area

D&B is the world's leading source of commercial information and insight on businesses, enabling companies to Decide with Confidence for more than 172 years. I manage a diverse set of accounts using our risk, supply chain management and sales and marketing solutions. My portfolio includes oil and gas, energy, forest products, transportation and other industry sectors. I ensure each of my customers receives maximum value from their D&B solutions through: - A consultative selling approach including full understanding of each accounts credit/supply/sales and marketing processes - One on one and group training sessions hosted by myself or facilitated by other D&B members on our flagship products - Working in collaboration with a global team of product specialists for custom built strategic solutions in risk, supply and sales and marketing streams - Helping clients to increase DSO, mitigate credit and supply risk, improve the efficiency and timeliness of credit decisions and cleanse and enrich their data - Building long term partnerships by enabling customers to make better, more informed business decisions through quality data insight D&B has the world's largest database, with information on more than 200 million companies. The information is collected in more than 240 countries, 95 languages and 181 currency units. The database is updated 1.5 million times a day to provide you with the most up-to-date, complete and reliable information.

Western Canada

D&B is the world's leading source of commercial information and insight on businesses, enabling companies to Decide with Confidence for more than 172 years. I manage a diverse set of accounts using our risk, supply chain management and sales and marketing solutions. My portfolio includes oil and gas, energy, forest products, transportation and other industry sectors. I ensure each of my customers receives maximum value from their D&B solutions through: - A consultative selling approach including full understanding of each accounts credit/supply/sales and marketing processes - One on one and group training sessions hosted by myself or facilitated by other D&B members on our flagship products - Working in collaboration with a global team of product specialists for custom built strategic solutions in risk, supply and sales and marketing streams - Helping clients to increase DSO, mitigate credit and supply risk, improve the efficiency and timeliness of credit decisions and cleanse and enrich their data - Building long term partnerships by enabling customers to make better, more informed business decisions through quality data insight D&B has the world's largest database, with information on more than 200 million companies. The information is collected in more than 240 countries, 95 languages and 181 currency units. The database is updated 1.5 million times a day to provide you with the most up-to-date, complete and reliable information.

Bell Canada, SMB Responsible for real time funnel management, identifying and updating all opportunities in funnel to deliver accurate monthly forecasts.Sold the full product portfolio of voice key, network and wireless solutionsDemonstrated value through solution selling practices to uncover customer needsResponsible for outbound/inbound telephone sales contact into a specific customer base and handling inbound calls on our sales queueEstablished and maintained effective business relationships with key internal and external partners to effectively address customer requirements.Managed multiple priorities in a fast paced and changing environment while consistently meeting and exceeding customer expectations and company targetsProvided expert consultation on concepts, products and servicesResponded to complex RFP's, writes proposals; develops negotiates, and presents contractsActed as the authority for overall IP solutions and the primary point of contact for the customerAssisted in developing and presenting proposals including cost justifications, business case and technical portion of response for integrated solutions which represent high value for the customer and profit for the Bell Canada.Aided clients in planning their telecommunication and systems integration strategies & tacticsEnsured administrative aspects of client accounts such as implementation, billing and maintenanceExtensive knowledge of Alliance Partner Products and SolutionsDemonstrated Role Model Attributes in 2008 Demonstrated Role Model Attributes in 2009

Promoted and sold business products and services: clarified, analyzed and assessed client needs, presented pricing options, explained policies and regulations and took action to improve revenue generation.Responded to and acted upon clients´ complaints or queries concerning Bell products, services, equipment or billing issues; first point of contact to resolve manager escalations.Expert Knowledge of the telecommunication environment, the competitors and their products and servicesInterfaced with other departments and partners to coordinate a satisfactory response to specific client needs.Exceeded customer value index, operational effectiveness and company revenue objectives.Maintained successful client relationship through e-mail/Fax/Phone.Prepared service orders ( local, regional or national) within set timeframes, make adjustments based on changes that occur, and follow through orders to completionUsed creativity to encourage fellow team members to excel in their job requirements using motivating tips, printing out personal product documents with helpful information to improve sales.Coached to IMPACT Call Flow, Order Quality, Error correction, Time Management and EscalationsQuality checked orders for Client Reps on a consistent basis, kept a written record of all discussions in either Word Format or Excel spread sheet format.Top Sales Performer for 2007 ( 3rd and 4th Quarter )Top Sales Performer for 2008 ( 1st Quarter

Through Excellent Negotiation skills exceed sales Objectives monthly. In utilizing active listening skills and great customer rapport, managed to retain and up sell the full household solution for all BCH products.Contributed to the First call resolution through multi-tasking all BCH products, processes, tools and perfect call flow. Ability to adapt and deliver results in diverse portfolios within the BCH Platform. Coaching Experience: 2006-2007Partnered with the "Globe and Mail" sales manager to help identify the situation, action and results with bottom performers.Increased individual DMA's "Globe and Mail" sales results from 0.20% close rate to 0.58% on a 0.60% target, and 0.26% to 0.65%Coaching peers and maintaining a positive work environment through the use of the