Joel Post Email and Phone Number

My role is multifaceted and crucial to the company's operations. My close collaboration with the Chief Mechanical Officer enables us to conduct comprehensive onsite investigations of commercial vehicle and train collisions. During these visits, I meticulously inspect various components such as the rolling stock, head unit(s), right of way, and other pertinent areas. Every detail matters; I document all observed damages with precision and ensure that photographic evidence is captured for thorough record-keeping.Drafting comprehensive initial reports is a significant aspect of my job. In these reports, I outline our findings, provide details of the damages, and estimate the required repairs. One of the responsibilities I have is auditing the Billing Repair Cards of the rolling stock. It's essential to ensure that all repair charges are in line with the standards set by the American Association of Railroads (AAR) Field Manual.Additionally, I delve deep into analyzing rail crossing inventory, various state and federal laws related to right-of-way and rail crossings, and an assortment of publications. I primarily utilize public source datasets to guarantee our thorough understanding and compliance. My proudest achievements in this role include discovering a public resource that provides updated insurance data for all commercial trucking companies in North America. This discovery has significantly enhanced our marketing capabilities, especially to insurance firms following vehicle/train collisions. Moreover, I've managed to save our insurance clients millions by optimizing repair costs across various assets like railroad equipment, crossings, and the right of way.

My role was focused on tailoring technical solutions to address our customers' unique challenges. I collaborated closely with customers and the Project Manager, crafting Statements of Work (SOW) and Levels of Effort (LOE). This collaboration also involved modifying and debugging legacy software, ensuring it aligned with current business processes. My dedication to comprehensive documentation ensured that software functionalities and integration processes were clear to all stakeholders.My expertise in company-developed APIs using SOAP/XML and REST/JSON protocols made me the go-to Subject Matter Expert. Beyond internal collaboration, I actively engaged with customer IT teams and third-party integrators, guiding the seamless implementation and integration of our software solutions. My coding skills, particularly in C#, allowed me to create custom software solutions that seamlessly integrated with various databases, both local and remote.Among my notable achievements were my partnership with a UK-based client, integrating a legacy routing solution with platforms like SAP and Salesforce, and leading the creation of a vehicle utilization report for a US lawn care company. These experiences solidified my position as the key web services SME, both within our team and during customer interactions.

My primary responsibility was to provide unwavering support to our customers. I meticulously updated and maintained support case information in Salesforce, ensuring that every customer issue was accurately tracked and managed. When faced with intricate challenges, I would escalate cases to our engineering team, ensuring they had a comprehensive understanding of the software behavior, deviations from standards, and steps to replicate any issues.My role required a deep dive into root cause analyses. This often involved testing our Android App on mobile devices, evaluating connectivity issues, executing PostGres queries, and leveraging tools like Google Chrome Developer Tools for front-end troubleshooting. Additionally, I supported third-party integrators with our web API, sharing best practices, reviewing code in Python and C#, and analyzing JSON and XML payloads.Consistently, I exceeded case productivity standards, achieving rates that surpassed my peers by 40%. My accomplishments included establishing and communicating integration web service standards and deploying a wide range of diagnostic tools. One of my proudest moments was identifying and resolving an issue that saved a customer over $8k in monthly charges, showcasing my dedication to providing value and ensuring customer satisfaction.

During my apprenticeship at The Software Guild, I embarked on an intensive 12-week coding bootcamp, diving deep into Microsoft C#. This hands-on experience, rooted in proven apprenticeship techniques, fortified my coding skills and understanding of the C# framework.▸ Project Development: Took the lead in creating a web-based transactional DVD library, harnessing the capabilities of Microsoft Visual Studio Enterprise 2015.▸ Design & Conceptualization: Crafted comprehensive storyboards, screen mockups, and flow charts, facilitating a structured approach to software application development.▸ Software Management: Relied on Alsatian development tools for the seamless management of user stories, ensuring timely bug tracking and efficient issue resolution.

I played a central role in supporting teams engaged in major capital construction programs. This was no ordinary procurement role; it was about ensuring that every piece of the puzzle fit perfectly, allowing these teams to bring their projects to fruition seamlessly. My tasks involved coordinating pre-procurement activities, ensuring that all necessary materials for the projects were procured timely and efficiently.One of the core tenets I upheld was the promotion of high ethical standards in our dealings. Whether interacting with suppliers or contractors, I made sure that every transaction and communication was rooted in transparency and integrity. This commitment to ethics not only ensured smooth operations but also solidified our reputation in the market.While overseeing the procurement process, I was diligent in maintaining and providing updated documentation regularly. This meticulous approach ensured that stakeholders were always in the loop, and any potential challenges could be addressed proactively. I constantly reviewed and evaluated our procurement processes, identifying and addressing any gaps or inefficiencies. This continuous improvement mindset ensured that our operations remained agile and responsive to the dynamic needs of our construction projects.

I was entrusted with a significant portion of the company's operational responsibilities, specifically overseeing imports that represented a substantial spend of over $4M from our selected Chinese vendors. This responsibility was not just about managing numbers; it was about ensuring that our supply chain ran efficiently and effectively, catering to the dynamic needs of our business.My pursuit of excellence led me to explore and develop new sourcing opportunities both domestically and internationally. This proactive approach not only diversified our vendor base but also optimized costs, ensuring that we remained competitive in our market. Collaborating closely with the VP of Supply Chain and Quality, we devised key strategies that had a direct impact on PPV. Our joint efforts resulted in groundbreaking initiatives like vendor consolidation and the establishment of robust sourcing agreements with our key vendors.Beyond the strategic scope, I was also hands-on in the procurement process. I managed the purchase of essential production and service parts for Barko Hydraulics. Additionally, I extended my expertise to support our sister company, Pettibone Traverse Lift, located in Baraga, Michigan, ensuring that their supply chain needs were met with the same diligence and precision.

I was at the heart of the procurement process, ensuring that both Barko Hydraulics and our sister company, Pettibone Traverse Lift, had a seamless flow of service parts. This responsibility required a meticulous approach, as I was not only purchasing service parts for two distinct entities but also handling the acquisition of production parts specifically for Barko Hydraulics.My role went beyond the routine procurement process. Recognizing areas for improvement, I took the initiative to develop and implement a vendor consolidation plan. This strategic move proved immensely beneficial, saving Pettibone Traverse Lift over $45,000 annually on service parts spend. Such savings were not just a testament to cost efficiency but also a reflection of the streamlined processes and optimized vendor relationships I helped foster.Collaboration was a cornerstone of my role. I worked in close tandem with the production team, aiming to preempt and mitigate any issues related to expedited parts. By maintaining open communication and understanding the intricacies of the production cycle, I ensured that potential bottlenecks were identified early on, thereby limiting any disruptions to our operations.