Joel Bettis Email & Phone Number

Total Quality Logistics (TQL) is the nation’s 2nd largest freight brokerage firm. Headquartered in Cincinnati, OH, we work with thousands of companies nationwide to facilitate their truckload freight movements. While our company doesn’t own any trucks, our sales professionals arrange for authorized motor carriers to transport the goods of our clients. TQL was founded in 1997 on the values of ethics, integrity and quality customer service and we take pride in adhering to these same principles today. In many ways, the Total Quality Logistics of today is a different company than it was when we founded 15 years ago. Our freight brokerage service has expanded in terms of scope and expertise. We’ve moved over 2 million truckloads for our customers and added over 2,000 employees. However, one thing has remained the same. The mindset of exceeding our customers’ expectations is still very much a part of our DNA. Sometimes the commitment is extreme, taking the shape of a missed vacation or covering a load on Christmas morning. More often than not, it’s as simple as staying late on a Friday or answering a phone call at 1:00 A.M. It’s about doing absolutely everything possible to never fall out on a load or helping a driver pick-up and deliver safely and on-time. It’s about choosing a carrier that has proven to be reliable and trustworthy, and providing proactive, honest communication at every step of the way.

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  University Of Central Missouri

  Communication And Media Studies