East Coast Project Manager: Contingent Worker Oversight • Large-scale Event Management • Covid Concierge Service• Leverage 10 contractors across multiple states to reduce backlog of celebrity & executive leadership concierge projects utilizing roles matrix prioritization model – clients included Google I/O, The Voice, and 300 Entertainment.• Developed business processes to manage logistics, travel coordination, and operations for onsite client events, such as live performances, awards shows, and cruise onboardings – clients included Jingle Balls, iHeartRadio, and Holland America Line.• Responsible for East Coast request for quote (RFQ) submissions, negotiation, and deal closure based off elicitation of project specifications, required inventory, and resource needs.• Evaluating inventory in coordination with storage facilities to ensure timely delivery of medical devices/machinery, computers & peripherals, and personal protective equipment (PPE).• Provide daily updates to management and reported metrics during weekly senior leadership calls.

• Surpassed annual sales goals every year by selling ~$7MM per year in lease/financing of Mercedes-Benz vehicles.• Generated additional ~$500K/year revenue by upselling products/services, including Tire/Wheel Protection, Maintenance Plans, and Gap Insurance.• Guided customers through bank approvals for lease/financing by working with finance managers and leveraging banking relationships to ensure approval within range allowed by their credit profile.• Promoted within three months from Service Department to Sales Department.• Most Recent DealerRater.com score: 4.9.• Maintained Top 10 Sales status year-over-year out of team of 30 advisors.• Received Employee of the Month sales award in 2019.

• Personally assisted Lead Agent with retaining top sales for Mercury, Progressive, and Travelers in his region.• Steered customers to appropriate plans designed to fit their driving history.• Digitized forms/documents for distribution to clients and to insurance companies for existing claims.• Provided Spanish language translation for non-English speakers.• Managed in-person payment processing for existing clientele.

• Responsibilities included adhering to HIPPA regulations, wire transfers up to $10,000, and operating Photo Equipment.

• Closed 15 new gym membership signups per week.• Increased gym profits by promoting additional products, including pre-workouts, apparel, and equipment.• Ensured timely payment of monthly membership dues by monitoring current status in member management portal.• Responsible for cash register reconciliation at the end of each shift.• Aided in proper organization and maintenance of workout areas in adherence to current health standards.

• Responsibilities included cash/financial asset management and reconciliation, bank deposits, and excellent customer service.