Joel Schiltz Email & Phone Number

Schaumburg,, Il, Us

For more than 20 years, DataDelivers has helped brands improve customer experiences. Every action we take is designed to make our clients more successful. We know good enough isn’t good enough, so we keep moving forward, finding new ways, new thinking, new approaches. And we don’t stop. Ever.

Responsibilities include managing customer data and utilizing this information, along with advanced statistical techniques, to help clients enhance customer and firm value. Industries served: Retail, Financial Services, E-commerce, and Catalog Sales.Led team of four consultants and analysts; coordinated ad-hoc requests, modeling, and CPU allotmentPerformed large-scale Latent Class segmentation, intended to drive product and catalog positioning as well as new product offerings and cross-selling marketing strategiesDevised methodology to value customer contacts across a wide-range of marketing programsBuilt and implemented a CVM model, designed an interactive software package to allow the client to explore the model and how it fit with other solutions (pre-existing segmentations, revenue deciles, etc.) Built response and attrition models, as well as segmentation schemes to help clients target ideal customers for marketing promotions Provided clients with an in-depth view of their customer base through customer profiles and scorecardsProjected the sales and margin impact of varying price, mass marketing promotions, and loyalty point assignment to optimize mass and direct marketingIdentified customers' product propensity, which has increased cross-sell through strategic product placementResponsible for identifying price-elastic products (using demand curves) to optimize the selling priceDesigned metric that was key in providing a ROI analysis on client's customer loyalty program

Athens, Ohio, Us

Started and ran a successful independent statistical consulting practice catering to the academic community of central and southeast Ohio.Consulted with Masters and Doctoral candidates to ensure robust design of experiments for primary research, thesis, and dissertation programs.Assisted with the writing of client's dissertation methods and discussion sectionsConsulted in the areas of Psychology and Wildlife Research

Boston, Ma, Us

Conducted primary research and market due diligence to identify clients' position in the marketplace and potential areas of growth. Progressed to an active leadership role resulting in two pay increases. Industries served: Industrial, Retail, and ServiceManaged team of associates, coordinated projects, and trained new employeesAssisted in survey design and research methodologyCompleted research on effective display methods for a retailer losing market shareAnalyzed data and prepared graphs and presentations for clients who were very pleased with the

Athens, Ohio, Us

Designed and conducted independent and team primary research studies. Responsible for devising methodology, writing surveys, analyzing data and preparing the studies for submission to psychological journals. Co-authored studies that have been accepted for publication Wrote proposals for research studies, detailing methodology, time requirements, and budget, which resulted in various grants, scholarships, and awards Prepared study results and presented findings at several national conferences

Ms, Quantitative Psychology

Ba, Psychology, Biology, Coaching