Joel Shepherd Email & Phone Number

Chicago, Il, Us

Worldwide, Oo

New York, New York, Us

Accountable for transforming the employee onboarding experience for 70,000 annual hires. Championed transition from assimilation approach to personal identity socialization in support of diversity and inclusion goals. Led the Onboarding project planning workstream for our $100M HR 2020 strategic initiative utilizing Workday cloud Human Capital Management (HCM). • Represented Talent Acquisition and Onboarding during the business case creation and request for proposal (RPF) process with vendors. Gathered competitive intelligence on best practices and performed vendor due diligence prior to closing contract.• Developed global strategy to ensure that - by start date - new hires are connected to ourcompany, their job, and the tools they need to be productive.• Built manager capability and tools for onboarding and the metrics for HR to drive best practice.• Obtained buy-in from senior stakeholders including the Head of Human Resources. Led HR Shared Services collaboration with a complex stakeholder landscape including Line Business Leaders, Talent Acquisition, Compensation, Employee Relations, Payroll, HR Control and Compliance, Time Management, Workforce Planning, and regulatory agencies.• Led regulatory requirements business strategy and organized legal signoff for over 1000 forms across 100 countries. Served as subject matter expert on data governance including GDPR, electronic signature acceptance, and cross-border data privacy.• Designed systems integration and operational handoffs between Talent Acquisition, Payroll, Compensation, Core HR, Off-boarding, and Employee relations. Hands on experience with Workday Enterprise Interface Builder (EIB) templates.• Led workstream change management/communications efforts. • Created and socialized complex cut-over plan from legacy talent acquisition and onboarding systems to Workday and migrate over 18,000 active requisitions and 200,000 candidates at go-live.

New York, New York, Us

Managed portfolio of HR technologies, people operations, and processes utilized to acquire and onboard new employees. Provided strategic direction for transformation focused on harmonizing global recruiting and onboarding activity. Utilized Lean continuous improvement methodology to achieve process improvement resulting in a better candidate experience, mitigation of compliance risk, adoption of standard work procedures, and savings of almost $20M annually in reduced operating costs.Collaborated on the consolidation of Latin American operations in Costa Rica. Leadership and coaching scores doubled after assuming responsibility for the organization.Responsibilities included functional ownership of:• Taleo applicant tracking system (ATS) deployed in 17 languages in almost 100 countries. Transformed recruiting process in 2014. Saved $10M annually by achieving 95% global alignment on system/processes and greatly simplifying the Recruiting/HR technology landscape. Streamlined the user experience for recruiters, hiring managers, and candidates. Managed system integrations with PeopleSoft HR Information System (HRIS). • Online forms collection and processing via Avoka/Adobe LiveCycle implementation. Deliver almost a million forms annually across all global markets. Implementation enabled $8M annual save while significantly mitigating compliance and employee relations risk.• Electronic I9 and eVerify US employment & immigration eligibility process. Software-as-a-Service solution delivered by Equifax. Consistent 10% year-over-year improvement in audit KRI’s.• Onboarding Portal consistently noted as a positive differentiator on new employee surveys. • Imaging and Records Management (IRM) via OpenText Case360 including Business Process Management (BPM) covering pre-hire screening. Leveraged global rollout to centralize background and sanctions screening operations in a follow-the-sun strategy.

New York, New York, Us

Provided Onboarding program management for multiple global onboarding technologies:• Online Forms – Internally-developed internet application built on Adobe LiveCycle technology platform. Responsible for process mapping, process optimization, vendor management, functional design including user interface (UI) and user experience (UX), testing, documentation, management reporting, and ultimately, business performance. Assumed ownership after failed pilot. Restored the trust of Human Resource partners through improved communication, becoming a passionate advocate for our shared vision, and delivering on that vision. Migrated project management methodology from Waterfall to Agile to be more responsive to business needs. Utilized detailed knowledge of the technology and creative problem solving to build relationships and inspire confidence of the development team. Organized and managed operations support team in Costa Rica.• Electronic I9 and eVerify – SaaS solution delivered by Knowledge Management Systems (Now SumTotal). Fast track solution implementation – contract execution to over 90% penetration of US new hire audience in four months. Used employee data to realize $2M annual work opportunity tax credit (WOTC).• New Hire Tool – End-of-life application to streamline completion of targeted post-offer onboarding forms. Maintained critical functionality for demanding business community with minimal resources prior to replacement with Online Forms tool.Earned Citi Project Management Certification March 2009 (Internal alternative PMP certification)

New York, New York, Us

Responsible for database architecture, process engineering, quality standards, systems integrations, and operations for 3TB enterprise expense data warehouse. Facilitated shared service efficiency benchmarking and metrics across businesses, regions, and new acquisitions. Migrated data and architecture from Microsoft SQL Server to Oracle.• Oversaw creation and maintenance of collaborative analytics catalog to track vendor payments, highlight finance trends, test expense policy, and continuously monitor/measure impact. • Project manage data migration related to merger and divestiture activities.• Improved management control through increased transparency. • Responsible for development and maintenance of cross-border risk mitigation control projects for confidential information/Personally Identifiable Information (PII). • Problem solver: Frequent trouble-shooting of query design and execution. • Strong documentation skills: wrote all process documentation and standard operating procedures for successful internal audits. • Partner with Information Security on administration of user accounts.

Assisted in the creation of a new professional theatre. Participated in strategic, financial, and resource development planning. Responsible for equipment acquisition, design of theatre building, technical consulting, and production set design.

Medford, Oregon, Us

Chicago, Illinois, Us

Coordinated the creation of a new fund raising initiative targeting individuals. Duties included prospect acquisition, appeal creation, and campaign follow-through. Responsible for operation and maintenance of constituent database: managed data entry, designed reporting, developed and populated new demographic coding structures, and created system tracking to ensure efficiency.

Ba - Honors, Technical Theatre/Theatre Design And Technology

Mfa, Design

Education record